Guest User
May 3, 2024
A pure scandal. After booking this establishment on the campanile website, I received validation of my reservation the same day. However, the next morning, I had a cancellation of my reservation, the hotel being apparently full. The customer is bound by the General Terms and Conditions (general conditions of sale), but the hotelier has no constraints. I had to look for another establishment. This is the first time this has happened to me and I didn't think it was possible. Avoid booking on the campanile website, prefer a reservation platform.
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