The Orchid Hotel Reviews

Receptionist （female）unbearably rude for no reason. No service etiquette at all. The male receptionist at the second morning is quite nice. Bournemouth people are quite nice. The only unpleasant experience happens here at the hotel. Won’t rebook for this particular reason.

Very good customer services very good members of staff always when I go to Bournemouth I stay the same hotel I recommend all my friends and family to stay there.

The bed was incredibly comfortable and cleanliness to a very high standard. There was some noise from other guests rooms but that can’t be helped, suggest taking ear plugs if you’re a light sleeper and plan on an early night. Had a terrific stay and would return. Staff were super friendly and helpful! They even helped me carry my suitcase up as I had a weak arm.

Very good place for some rest after a stressful day. Clean and tidy,very comfortable bed!

Very nice hotel, close to the beach

In fact, sanitation and services are OK, But when I first went in, I was very angry. I was arranged in the corner of the second floor. There was no elevator, and I had to carry the suitcases up. It was clearly a parent-child room, but it turned into a double bed room. The hotel said that there was no room and returned it to us. At that time, the information provided by Ctrip was wrong, so an extra bed was given to me, and the room became very crowded. The toilet is huge. The desk lamp by the table also fell off, which looked dangerous. Only the bed is the most comfortable I have ever slept on during this trip, not too soft.

I like this room very much. The windows are bright and clean, and the facilities in the house are very comprehensive. There are bathtubs and showers. The beach is outside the house. It is very convenient to walk for a few minutes. It is very suitable for family outings.