Dream304463
June 16, 2024
Do not ever stay at this hotel!! The staff and management are beyond unprofessional. Alarmingly, my teen nephew found a pair of bloody underwear in a drawer, and when we then asked the front desk and management for another nicer room and/or a discount (which they should have been anxious to do considering what we saw and how unsanitary the condition of the room was) they offered nothing but to move to another room, which was just more of an inconvenience to us. When I told them this solution was not acceptable and I had no choice but to give them the awful review that they deserved, the management told me I was "threatening" them and I could leave the hotel. Unbelievably horrible experience - I have never ever seen such a disgusting thing and their lack of customer service is alarming. Also, they had notes on the door of the breakfast buffet stating that if anyone took food out of the restaurant, they were being videotaped and would be ejected from the hotel and will never be permitted to rent a room again. They treat you like an absolute criminal at this place. Stay away.