Nicole
March 25, 2024
Upon check in they did accommodate us with an early check in after being told it was a 4:00 check in at full capacity. There were maybe 7 cars in the parking lot when we showed up at 2:45. Told us to come back at 4:00 there were no rooms available at all. I asked to check out the pool in the meantime. They obliged. Not one person was in sight. The pool was advertised as heated. When we came back around I asked again if there was any possibility of accommodation. They said yes there is a room available. I asked again if the pool was heated, advised it was 80 degrees. Went to room hallways were stained-warped-dirty, carpets throughout were water stained, walls stained and gross. Bathrooms in room dirty. Went to the pool with the kids and it was freezing cold. Definitely not warm at all.