The Leisure Exchange, Vicar Ln, Bradford, BD1 5LD, United KingdomView Hotel Details
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Holiday Inn Express Bradford City Centre Guest Reviews
4.5/5
Great
164 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(164)
Positive reviews(159)
Reviews with photos/video(56)
Awesome stay(25)
Awesome rooms(14)
Delicious breakfast(14)
Friendly staff(13)
Located downtown(8)
Convenient location(8)
Perfect for business trips(7)
Large rooms(7)
Negative reviews(5)
Guest User
Standard Room With Double Bed
Stayed in Nov 2024
Family
1 review
2.5/5
Posted on Nov 25, 2024
I realy don’t like it’s not really clean and floorboard making a noise all the time breakfast okay not good
Response from Property: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Steven - Hotel Operations Manager
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Alhasan Sirb
Standard Room With Double Bed
Stayed in Nov 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Cleanliness was top-notch, and the beds were incredibly comfortable. The room was spacious and well-equipped with everything we needed for a relaxing stay
Perfect location for exploring the city center, with easy access to public transportation. The rooms were modern and well-maintained, and the hotel offered a fantastic rooftop bar with stunning views
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Steven - Hotel Operations Manager
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Guest User
Standard Double Room with Sofabed
Stayed in Feb 2025
Family
1 review
4.5/5
Great
Posted on Feb 20, 2025
Nice clean hotel, big room but the floor was really creaky. Could also do with a bigger TV.
Excellent location with bowling, cinema, and food next door. Town centre only a 5 min walk away. Breakfast was good, no eggs on the first day but didn't put us off. Only downside was no milk provided for toddler at night.
Response from Property: Thanks for the review. It's lovely to see that our location was a highlight of your trip. We're happy to see you enjoyed the free breakfast. We appreciate the feedback and we hope to see you again. All the best, Steven - Hotel Manager.
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Andrew
Standard Room With Double Bed
Stayed in Jan 2025
Couples
7 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Fantastic clean friendly professional staff breakfast was outstanding always stay there when in Bradford
Response from Property: Thanks for the 5/5 rating, Andrew. We're over the moon to see you had a fab stay! We hope to welcome you back and All the best, Steven - Hotel Operations Manager.
spud smith
Accessible Twin Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The hotel was easy to find and so welcoming on arrival the room was amazing/immaculate very comfy beds with a TV in room and beverages making facilities it was like being home from home definitely book the same hotel again 100% worth the visit
Response from Property: Wow, 5-stars! Thanks so much, spud smith. We are chuffed to see our hotel ticked all your boxes! We hope to welcome you back and All the best, Steven - Hotel Operations Manager.
Owen_Du
Standard Room With Double Bed
Stayed in Jun 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Great express next to the train station, amenities are good, and the room is spacious.
Response from Property: Wow, 5-stars! Thanks so much, Owen_Du. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Steven - Hotel Operations Manager.
Olaniyi Omotayo
Accessible Double Room
Stayed in Dec 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Dec 16, 2024
As a disabled guest, I appreciate the room reserved for me. Help was also handy. Thanks
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Steven - Hotel Operations Manager
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Guest User
Standard Room With Double Bed
Stayed in Jan 2025
Couples
1 review
3.7/5
Posted on Jan 6, 2025
staff friendly and helpful
rooms getting dated and could do with being updated
Response from Property: Thanks for the review. We're glad you felt the team were friendly and helpful. That's what we like to hear! We appreciate the feedback and we hope to see you again. All the best, Steven - Hotel Operations Manager.
Oc852
Standard Twin Room
Stayed in Feb 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 24, 2025
very lovely place, will come back again. But the weather is no good
Response from Property: Thanks for the perfect rating, Oc852. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Steven - Hotel Manager.
Secret adventures
Standard Room With Double Bed
Stayed in Feb 2025
Couples
12 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Clean smelling nice and fresh good size room everything is good
Response from Property: Thanks for the perfect rating, Secret adventures. We appreciate the lovely feedback and we hope to see you again. All the best, Steven - Hotel Manager.
Darren
Standard Room With Double Bed
Stayed in Apr 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Apr 24, 2024
Stayed in this hotel a few times now this time I had room 151. I think this room could do with being refurbished as there were stains on the carpets and up the side of the bed. And one of the bed side lights didn't work. But other than that a very pleasant stay
Response from Property: Darren, thanks for the charming review.All the best, Steven - Hotel Operations Manager
Stef T.
Standard Room With Double Bed
Stayed in Apr 2024
Solo travelers
13 review
4.5/5
Great
Posted on Apr 15, 2024
Matched all the expectation as a three star hotel - tidy, clean, convenient location. Breakfast is very basic, don’t and shouldn’t expect too much. A good choice if looking for reasonable price and a clean hotel. It’s fair not too expect much with this price.
Response from Property: Thanks for the review!All the best,Steven - Hotel Operations Manager
Guest User
Standard Room With Double Bed
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
When I arrived at the hotel the reception was great and the staff were so helpful.
Thank you
Response from Property: Wow, 5-stars! Thanks so much. The team will be happy to see they made a good impression. We hope to welcome you back and All the best, Steven - Hotel Operations Manager.
Marriam
Standard Room With Double Bed
Stayed in Dec 2024
Couples
35 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Excellent customer service
Great staff and facilities
Variety of food
Response from Property: Thanks for the 5/5 rating, Marriam. We highly appreciate the feedback and we hope to see you again. All the best, Steven - Hotel Manager.
Darrell
Standard Room With Double Bed
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 28, 2024
Ticked all the boxes nice stay and comfy beds.
Response from Property: Thanks for the review, Darrell.We're pleased to read that you enjoyed your stay!All the best,Steven - Hotel Operations Manager