ÉL Hotel Bandung Reviews
ÉL Hotel Bandung
Jl. Merdeka No.2, Braga, Kec. Sumur Bandung, Braga, Sumur Bandung, Bandung City, West Java, 40111, IndonesiaView Hotel Details
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ÉL Hotel Bandung Guest Reviews
4.6/5
Great
238 review
Verified reviewsLocation4.7
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(238)
Positive reviews(234)
Reviews with photos/video(80)
Awesome stay(77)
Awesome rooms(39)
Great service(37)
Great location(29)
Delicious breakfast(22)
Convenient location(18)
Perfect for families(6)
Too noisy(4)
Negative reviews(4)
Memorra
Condotel Studio King
Stayed in 9. 2024
Family
2 review
Outstanding
Posted on 26.9.2024
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone👍🏻
Wina
Lembong Deluxe Twin Room
Stayed in 8. 2024
Family
1 review
Outstanding
Posted on 23.8.2024
overall mantap surantap, tapi dikamar 465 wastafelnya mampet 😢
Response from Property: To Mrs. Wina, Thank you for being our loyal guest and taking the time to share your experience at éL Hotel Bandung. We sincerely apologize for any shortcomings that are still obstacles during your stay with us. We will continue to improve the quality of our services. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung. Warm regards, Iyok Supriatna General Manager
Metta
Merdeka Twin Room
Stayed in 7. 2024
Family
1 review
Outstanding
Posted on 8.7.2024
Good service and my family like it, near to go street food and i reccomend this hotel
Response from Property: Dear Mr/Ms,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Guest User
Lembong Deluxe King Room
Stayed in 8. 2024
Family
2 review
Outstanding
Posted on 5.9.2024
Very Superb hotel at Braga city walk
Response from Property: Dear Mr/Ms,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Maylissha
Condotel Studio King
Stayed in 5. 2024
Couples
6 review
Outstanding
Posted on 3.7.2024
Closer to Braga Street, various breakfast, great service from the staff, recommended for stay with families
6/7
Response from Property: Dear Mr/Ms,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Anonymous User
Lembong Deluxe King Room
Stayed in 5. 2024
Couples
13 review
Outstanding
Posted on 13.5.2024
Excellent room. Got free upgrade to Merdeka Room but i refuse. Good location, near from Braga.
Response from Property: Dear Value Guest,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Anonymous User
Kana Executive Condotel Room
Stayed in 4. 2024
Solo travelers
35 review
Very Good
Posted on 23.4.2024
The room is not clean , the bedside table has some sort of gel from the previous guest that is not cleaned , the room is dusty too ,
Response from Property: Dear Mr/Ms , Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Anonymous User
Lembong Deluxe King Room
Stayed in 3. 2024
Business travelers
18 review
Great
Posted on 22.3.2024
Overall, I love about how the location is very close to the train station. Everything about the hotel was okay. It’s very affordable and worth every penny.
Response from Property: Dear Mr/Ms,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Duong To
Lembong Executive Room
Stayed in 2. 2024
Couples
24 review
Outstanding
Posted on 10.3.2024
Love the room except for the noise from traffic as we were on lower floor. Breakfast was very good and huge selection to choose from. Location was excellent and lastly the service was wonderful.
Response from Property: Dear Mr/Ms,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Anonymous User
Merdeka Twin Room
Stayed in 8. 2024
Family
1 review
Very Good
Posted on 5.8.2024
Everything is good but when we ask for more mineral water and need to pay. When we go to other hotel for mineral water is free of charge and we can take how many we want.
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Judy
Lembong Deluxe King Room
Stayed in 5. 2024
Couples
6 review
Posted on 27.5.2024
Room 376 not ready for guest to check in. Smelly drainage choked sink, noisy ventilation fan in bathroom. Stained Bedsheets, unpleasant smell.
Response from Property: Dear Mr/Ms. Judy,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Liliana Kristalin
Condotel Studio King
Stayed in 4. 2024
Family
1 review
Outstanding
Posted on 11.4.2024
Hotel andalan
Response from Property: Dear Sir/Madam,
Thank you for being our loyal guest and taking the time to share your unforgettable experience at éL Hotel Bandung.
We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities we provide. We apologize for any shortcomings that are still an obstacle during your stay with us.
Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.
Warm regards,
Come on, Supriatna
General Manager
Anonymous User
Merdeka King Room
Stayed in 7. 2024
Couples
7 review
Outstanding
Posted on 17.7.2024
Nice hotel got live performance at lobby every day. Clean room n good breakfast
Response from Property: Dear Mr/Ms,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
susiawan
Merdeka Executive
Stayed in 6. 2024
Family
13 review
Very Good
Posted on 26.6.2024
Great location. Right at the heart of scenic Braga street. Breakfast is good.
Response from Property: Dear Bapak Susiawan ,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Nor Izni Diyana
Lembong Deluxe King Room
Stayed in 8. 2024
Business travelers
2 review
Very Good
Posted on 4.9.2024
The facilities are suitable for business travel
Response from Property: Dear Ms Nor Izni Diyana,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager