Hilton Garden Inn Hotels in Brampton

Good location from YYZ Airport with not too expensive however, good for someone who drive a car.

My Wife and I stayed at this hotel last month and it was absolutely the WORST hotel we've ever stayed in. I'm still in shock that this is a Marriott brand in this time we are living in. I booked a Jacuzzi suite to hopefully get my hard working wife some much needed time away and weekend of pampering. When we arrived in the room it was an average clean room, We began doing our own sanitization which is normal to do in these times we're living in but, we very quickly realized that the cleaning we were doing was not enough. I went to the store and bought some more cleaning products to do my own cleaning. I was trying hard not to call the front desk to have someone come in and clean the room but the shocker was when we turned on the water and started to fill up the tub, we then started seeing these black things floating around in the tub which can be seen in the pics. I then called and asked what will be done, they offered some discounts and a room change but they had no more jacuzzi rooms. We decided to go with the change. We switched rooms and ran out to get something to eat. When we returned we did our walk around to check cleanliness. All the other pics besides the tub was from the new room we got. HAIR WAS EVERYWHERE!! found a hat under the table, hair on the sheets, hair on the towels, We were in total shock that we had issues with the first room, you'd think they would make sure the next room would be in great condition, but we decided to go and buy our own sheets and blankets and cover everything and then throw it out the next morning. They did give us the room at no cost after all the problems we had but I felt compelled to let anyone thinking to book this hotel to BEWARE! We will NOT be coming back to this hotel ever!!! My wife's friend stopped by as well for a few hours and when she returned to her vehicle and started her car, it was very loud. Come to find out when she began driving she could get her car over 20km/hr she brought it to the dealer the next day and found out someone tried to steel her catalytic converter while she was parked at the hotel. We were so embarrassed that that happen to her while she was visiting. My weekend of pampering my wife was an absolute disaster. My message to management is it's still COVID and extra effort should be made to clean and sanitize rooms and there should be no exceptions. IT WAS DISGUSTING!!!!

Excellent staff but the breakfast was not good. I would recommend them to add more on the breakfast menu other then just pies.

Excellent service, great staff, clean and comfortable atmosphere/room

I'm thrilled about my experience at the Hampton Inn! The service here is good, from the impeccably clean rooms to the outstanding customer service and delicious breakfast. Bella, who works in the breakfast room, truly impressed me with her warm demeanour and exceptional service. Additionally, although I don't know her name, the dedication of the housekeeper in ensuring that my room was always clean made me feel comfortable when sleeping in this room. It's clear that every staff member here goes above and beyond to make guests feel welcome and comfortable.

It was $20 more than the other two low end options but I decided to steer clear of one due to poor reviews and the other because the only room available was $65 more than the listed price. I am just so, so glad I made this decision! The beds are comfortable and everything is clean and nice. It was quiet and just so perfect. I could not be happier. It looks to me like the place is new or recently upgraded. I can’t comment on the quality of the free breakfast that is included as that is yet to come. Gideon Bible in the drawer was a bonus.

I have been staying here for 5 nights, everything is good, and I will stay here again

I have stayed at other Motel 6 locations in the GTA and had pleasant experiences, but this Brampton location was just horrible. I would give this location zero stars if it was possible. I'm still here at the moment, just about to check out, but I couldn't wait to write how bad this place is. All the things wrong with the room first (room 340): - REEKS OF CIGARETTES, even though this is a non smoking room - a few light fixtures do not work - remote control missing back piece, exposing batteries - bed and pillows are a joke, so uncomfortable - toilet seat has weird stains on it - room is very tiny, not worth the full amount of a regular room Major reasons why I will never return: The WHOLE motel smells like cigarettes. I called front desk to ask if the smoke alarms are wall decorations because clearly they do not work if there a constant smell of cigarettes and ****. Everytime someone would light up, the smell would come into our room through the vents. I have asthma and it was very uncomfortable smelling that stuff all night. The front desks response is ”we are non smoking but we cant stop people so oh well.” If you are someone who likes to smoke, then I would definitely recommend this place because they welcome it. Lastly, there were some very inconsiderate people running through the halls, laughing and yelling all night long, preventing us from getting any sleep. I called front desk again and they claimed they will send security which of course did not happen because the noise happened from 2am to 8am. Imagine our night with that headache. Overall, I will never return to this ashtray filled with non caring employees. Stay away!