Hotels near Brandon Marsh Nature Reserve, Brandon

Upon arrival I had major reservations about what I had booked. The photos on the booking site were nothing like what I was seeing. The car park was nealry rubble and the surrounding grounds were poorly kept. Reception was quite grand in appearance but that's the only good point this hotel has going for it. For the size of the place there is hardly any staff. The room I had booked wasn't available now so given another. Waking down the hallway I could see the carpet littered in stains, absolutely filthy Room was very dated and the furniture was a collection of random bits, our coffee table was missing a leg and was proped up by a chair. Some old 5 pin plug sockets by the beds for the lamps. Bar area was also tired in appearance although staff were very friendly. The whole place needs a major overhaul.

I needed somewhere to stay overnight for a business trip, and this venue looked a decent place to stay. On arrival, the staff were welcoming, and the pub looked to be a nice venue. It was disappointing not to have parking, not a massive issue as there was a car park a short walk away. The stairwell leading from the pub to the accommodation, however, left a lot to be desired and left me fearing for what I had let myself in for. It was somewhat reminiscent of a cross-between a 1980s office block and RIgsby's accommodation. Thankfully, the room was an improvement with plenty of space, and the usual tea and coffee facilities. There were, however, some significant issues which would stop me from returning: When I tried to have a bath, I realised after running the water for long enough to fill, that it was almost empty. On checking, the plug sat proud, meaning water was emptying almost as fast as it was filling. The most concerning part was only discovered late in the evening. I had been out for the evening, returning around 11 pm. When I returned, I found the pub to be closed and my key would not fit the lock. Thankfully I could hear someone inside, who eventually heard me banging on the door and window. Heaven knows how I would have got in had I arrived back any later! If there was another way to get in, I wasn't informed when I checked in. I also didn't expect to have to be back by a curfew - I haven't had one of those since childhood! Shortly after I got back, another guest asked if I knew how to get back out again - I don't know if he managed it in the end.

Lovely welcoming hotel , all staff helpful and resolved any issues quickly, Breakfast a great choice and staff very helpful when things ran out or if you needed any thing additional this was resolved quickly, Shout out to Alex In the restaurant The staff member at leisure club on the Sunday morning , welcoming and helpful Housekeeping who brought the extra towel ended up going going back up get wine glasses as they hadn’t arrived yet , I didn’t ask him too but he was concerned it had got overlooked Rare you get that in hotels these days so will defo be returning

We stayed here as our car broke down on the way to our holiday. We were travelling with young children and a disabled person. The staff at this hotel couldn’t have been more helpful. The service was beyond outstanding. The children were upset and disappointed and they were fantastic with them. They really couldn’t do enough to help. Kasey was especially lovely. A credit to your company. The next time we are in the area we will absolutely stay here again! I should also note that the hotel was lovely and clean and we had plenty of space in our family room. The shower was great. Breakfast was a good selection and hot and delicious. The bar was open until 1am which was particularly useful for us given the circumstances! 🙈😂

Visited a few of the pubs in Lutterworth during our brief stay. This was the best of the bunch . Called in after dinner on Tuesday 22/6 and was served by a really friendly guy (sorry, forgot name but it was Jack or Jane or similar maybe). He was very chatty and helpful and a credit to himself and the establishment. Best selection of ales, gins and scotch in the town without a doubt. Lovely outside space too. Wish it hadn't been our last night when we found it!

Where do we begin! Perhaps were we had to call the POLICE because the lad on RECEPTION was threatening and abusive in language. We had asked to change our reservation the night before. The manager did this for us. Then all we got was abuse from the lad on reception who clearly hates his life there but no need to take that out on us! He accused us of being abusive on the phone the night before - interesting as we never even spoke to him. Apparently the worker (Jessica) had left a note on our booking complaining about us so he read that to us and said he didn’t like that we were rude to his colleagues! What! He said this would be the last time we stayed at days inn. My husband and I were dumfounded. We called the police reluctantly but he would not let us speak to his manager and we felt verbally abused and intimidated. Absolutely disgusted by our treatment in this days inn. I have traveled up and down the country staying at these hotels and I have never been treated like this by any company. The room was dirty and dusty. We only stayed as we had no where else to go and they would not give us a refund. Honestly for your safety and dignity to not stay here!

Stayed here at the weekend with friends; lovely room, enjoyed the evening meal and a fab breakfast. Would recommend. The only downside was that there is a service charge payable on all drinks that you are not notified of. We queried our bar bill as it didn’t make sense and was told by a member of staff that on all purchases a 10% charge is payable. There is no signs up around the bar area notifying you of this. We were told that the staff are not allowed to tell you about this. To me that seems fraudulent. Surely you can’t be charged for something that you don’t know about every time you go up to the bar and purchase a drink? Not sure if the staff get this money or the company. If this is company policy are they breaking the law by not notifying you of this? Please be wary.