Residence Inn Branson

The room was not very clean. Air conditioning in the building was not working and had not been for some time.

The air conditioning wasn't working. There were large bugs in the room. Rooms were very dirty.

The room was beautiful and very clean! Breakfast was great and they had a playpen for my 4 month old ! The AC wasn’t working downstairs, but we did not spend time down there aside from breakfast so that wasn’t really an issue! The AC worked in our room and that’s what mattered! Great experience

the room was spacious & lots of amenities .. however the bathroom was tiny .. the lighting around the mirror was very dim & the mattress on the bed was so firm it was very uncomfortable. I slept on the sofa part of the evening because it was more comfortable

Staff was very accommodating but the a/c didn’t work.

Our experience checking in was flawless and the staff was very enjoyable! We will definitely use again

Loved thate kitchen and separate bedroom. Also had great hot breakfast in the morning. Sean was awesome to come to our room to hook up our living room TV to internet! Only thing did not like was kids running up and down the hall for hours and people in room directly above loudly walking from one side of room to other after 11 pm until midnight...if trying to exercise, go to exercise facility or walk outside so not to keep others awake, but that was not property, just inconsiderate other people

Terrible experience but where to start….. Dirty carpets, door to room 101 appears to have previously been opened with a crowbar. Water bottle and food on floor under the desk when we arrived. Warped wallpaper in bathroom, peeling paint, and tile cracked in bathroom to where it felt spongy (most likely rotting subfloor). Shower door hinge cracked so door doesn’t close. Loose tile in entry. We booked because it had a heated indoor pool….but it leaks and has to be filled often so the water temp was 79 degrees, hot tub under repair. Elevators? Forget about it, out of order. Breakfast? Maybe…all the mornings we tried they were out of various things..juice, waffle mix, syrup. Staff comes in and eats with the guests. Front desk staff doesn’t bother with the food items as that’s someone else’s job but happy to eat while guests need help! Need an extra pillow for the pullout sofa? Nope, not available. I’ve stayed at Marriott properties across the globe and this is by far the worst and most disappointing hotel I’ve been to ever, let alone a Marriott. Need the most recent reviews and book as far away from this place as you can.

Rooms were decent but is slowly deteriorating. Breakfast was okay but could add some healthy options like fruits. Pool was freezing and the hot tub was closed for repairs. Elevators weren’t working during our stay which ****** since we were on the 3rd floor. For the steep price I would recommend finding a different place to stay.