MELIÁ Hotels in Brasilia

I am a frequent guest of this hotel ever since it used to be Blue Tree Park. There were several improvements over the year after they changed the hotel chain. Still there are some caveats I can highlight. I spent 3 nights at Royal Tulip for the Children's Day and Our Lady Aparecida Holiday in Brazil. I booked the luxury category room (5th floor at the end of the corridor, balcony with view to lake and the pool) While check-in the receptionist told me there were no room available as per my request. So for the 1st night I stayed in another room with view only to the lake. For the 2nd night after I insisted to be shifted to another room, they arranged in the actual room I was looking and paid for. Other two must-be-improved are the dinner option and the pool maintenance. The Herbs Restaurante as well as The Old Barr are very expensive places where there are no good selection of food, specially for kids. I had dinner at both places in 2 nights and the food was not tasty and it was very salty. So, the last thing about the pool. Unfortunately the pool was in bad condition. Apparentely missing serious and dedicated maintenance care.There was a lot of mud at the bottom of the pool, specially in the center part. My son, my wife and lot of guests were noticing a very dark and disgusting layer of mud spread all over the pool causing people to causing people to slip when they put their feet on the bottom of the pool. Overall the hotel is great, the nature surrounding is wonderful and the lake view is amazing. However these are the negative things the Hotel Managers and Leaders must look after and take care in order to improve customer experience. Thanks, Elcio M.

The hotel is really good, breakfast has everything you could crave for, staff is very attentive and helpful, altough I don´t speak portuguese and had a lot of trouble comunicating in spanish. The pool is nice and it is next to a small gym that can help if you don't want to loose track of your training while away from home. There is also a sauna. I was there for business and the meetings included the hotel lunch which was a buffet, it had food for every taste and was as good as breakfast. Rooms are very confortable and location is great, just walking distance from a mall and food court, also near fogo do chao if you want to eat nice meat.

Stayed 2 nights as 1st time visit to Brasilia. This hotel is showing it’s age. First room given did not have working AC or TV. Moved to another room, which didn’t have working safe box and only had 2 hangers. There were only 2 elevators and one had some issues. The location is across the street from 2 shopping centers and next to a gas station with convenience store and eateries. Despite being in a room on 10th floor, there’s thumping music (or noise from ?nightclub) late into night until around 5AM that interferes with restful sleep (bring your earplugs). PROS: location is close to TV tower and walkable to Sara Kubitchek park. The shower water pressure was good. The breakfast buffet on 1st floor was excellent and had good variety of food with amazing fruits. CONS: aging hotel that needs renovation; rooms are worn down; gym was sparse of equipment; elevators are slow. High noise level all night. Overall, 3 star hotel with great breakfast. Would only stay here again if given very high floor and earplugs.

I enjoyed the hotel very much, the bed is very good comfortable sleep very well, breakfast is very tasteful, the hotel is near the shopping patio Brazil, the view of the room in which I stayed was in front of the tower of Brazil, requested and careful staff, The staff always talk about elevators that have only two, even having event sometimes takes a little but nothing is a problem. I will certainly return to the hotel other times.

I stayed at Windsor Brasilia for a business trip. I got an early flight so I arrived at the hotel 9:30 that means I needed an early check in. Luckily Thayssa from the front desk made that happen and I had just to pay a breakfast fee. Plus she was so nice to get me a room upgrade so I got a room with a nice and cozy bathtub. Breakfast is really good and Antonio, restaurant manager, is always available to make sure you get everything you need (I recommend the omelette and the nespresso which is free in the breakfast). The room is really good, nice bed, and strong shower. AC is built in so sometimes I had a hard time to control the temperature during the night (too cold from time to time). Hotel amenities are also really good. Nice swimming pool, gym fits the purpose for an aerobic exercise (life fitness treadmills) and a roomy lobby. Employees are always nice and really try to do the needful to help you. Hotel location is central in Brasilia. Just 15 minutes from the international airport and 2 minutes walking from a Shopping Center where you can have lunch for example at Outback Steakhouse. In a nutshell, Windsor Brasilia has the best benefit-cost ratio in town.

This is quite a big hotel. Spacious, clean and comfortable rooms with balcony. Helpfull and friendly staff. Great location - easy walk to a nearby shopping mall, as well as many of Brasilia's sights. Extremely good value for money - so much that when I booked I thought there was some kind of error in price and at the same time I feared that the property would not be as listed. BUT everything was perfect at the end and I had a very pleasant stay. I recommend!

The staff were very friendly and competent. Excellent breakfast. The food was good for dinner, but the restaurant's super cold air conditioning made the food very cold, making the experience a little unpleasant. A very negative point is the perfume ”machine” right at the entrance to the lobby, which made the place smell extremely fragrant and nauseating. The cleaning supplies in the rooms also had a lot of perfume, which was not good. I traveled with a friend who is very sensitive to smells and hated the experience. We will definitely not be able to stay there if we return to Brasília. Despite the positive points, it would not be an option for a future trip.