Hotels near Biserica Casa Speranței, Brasov

Wonderful experience. The reception staff is amazing, always smiling and ready to help at any moment. They make the difference between a good and excellent stay. The room was great, high technology and interesting design. The food in the restaurant is also amazing.

I really wanted to like Casa Chitic, the photos looked great and it seemed very good value for money. The location is ideal - bars and restaurants are right around the corner but it isn't a noisy location. The rooms are big enough and nicely decorated and back onto a courtyard where you can sit outside. The staff are very friendly and helpful. However, unfortunately there were a couple of issues. First, the reception is not 24 hours. We arrived at 6:45pm and had to check ourselves in. This was super easy but there is no one on hand if you have problems. In the room there was a single pillow and one towel between two people. I messaged immediately but this wasn't rectified until the next day (and even then we only had two thin pillows provided). On another occasion, we ran out of loo roll in the evening and had to go into town to buy our own. The hotel could do with being a bit more generous with these essential provisions. The aircon did not work at all during our stay. It would come on but didn't blow cold air and when I mentioned it the staff did not seem at all surprised. We were allowed to move rooms but the issue was exactly the same so I actually think it's just an ineffective system. The room was absolutely sweltering and it was difficult to sleep. If these details could be ironed out it would be a really lovely hotel.

Wholly cow! What an awesome place. Perfect location, rooms were great. Each of the rooms are a whole different story, my family enjoyed that a lot. Every detail is simply a great one, without making anything complicated. Direct and unobstructed view to the plaza. Coming back in Summer for sure!

Pros: Central location, Quick access to the square and the historic center. Attractive price Cons: The room did not correspond to any of those in photos on the site. Unsanitary and dilapidated, stained sheets, presence of hair in the sheets, very noisy fridge, badly soundproofed (noise coming from other rooms and ballet of cleaning ladies from 9 a.m.), dusty bedside tables, I had to clean the bedroom before I can move in. No pressure at the tap and in the shower, very complicated to take a shower with such a small flow of water. Towels stained and torn, blackout curtains too small to cover the entire window, so woke up at 5am by the sun's rays.

We absolutely loved the location, safe and within minutes of the city center. One of the front desk staff (a lovely woman with glasses) stood out to us as exceptionally welcoming and helpful. The same warmth and kindness was also shown by one of the breakfast staff, who started our day with a smile. The room was enormous—perfectly accommodating 3-4 as well as luggage. As for areas of improvement—the rugs could be darker or replaced, as they had some markings. Housekeeping was efficient—quick and in and out. The bed was a bit soft for my taste, and the pillows were not ideal. The A/C was somewhat noisy. One night, the ceiling unexpectedly started leaking. Handling of such situations in Romania seems different—there was no compensation or mention of potentially switching rooms. Instead, we were informed by the young man that it could happen again, which was not very reassuring.

The residence is located in the centre. Excellent location to reach any location of interest. The structure is elegant but sober. It is an ancient building. Rooms are simple but essential. Excellent breakfast

Our stay was a mixed bag: an impressive façade and spacious accommodations but significant shortcomings in facility management and staff conduct. We booked a premium suite to celebrate my wife’s birthday with our daughters amid the picturesque mountain scenery. We were initially impressed, but issues soon became apparent. Inoperative in-suite sauna, a defective window, an unstable chair armrest, tired old mattresses, no plug near the coffee maker are examples in our suite. Despite assurances of repair from reception staff, the sauna was never fixed, and staff were dismissive when inquired about. Cristina at reception was particularly discourteous and unprofessional. The breakfast buffet fell short of expectations: inadequate replenishment of food and beverage items, cold eggs, and uncleaned tables. The swimming pool area, though aesthetically pleasing, posed safety hazards due to slippery floors. Inflatable toys for kids were all pierced and unusable. We observed kitchenware being soaked in the hotel pond while returning to the hotel at night -＞ a potential food safety issue? When trying to discuss the issues with the manager on duty at check-out, we were told (by Cristina) that there was none that day. If true, that might explain the operational deficiencies. Inconsistent service quality and neglect of maintenance indicate a disregard for customer satisfaction and operational standards. Improvements in management and infrastructure would be needed to align with expectations of discerning travellers. Overall, an unpleasant 'aftertaste' outweighs the positive aspects of our stay. We'll only consider coming back to this establishment if big changes are implemented.

Lets start by addressing the hotel, all good, well maintained premises, a spa with a small indoor pool and 2 outdoor Jacuzzi. The all wood overall theme looks amazing, and it was interesting the amount of effort in maintaining the flower buckets visible on all balconies. The highlight for me was the breakfast though. I've yet to see the same level of breakfast yet, anywhere else I've been yet. You get spoiled with choices to the point where you don't know what to pick. You feel like having some nuts? Sure! Walnuts, peanuts, almonds, pistachio and 5 more i didn't even knew what they were. Fruits, like 10 types, fruit skewers with a chocolate fountain, doughnuts, honey comb, omelette station, an entire jambon Serrano leg you could cut from. Anyways you get the picture, I would say the entire menu consisted of at least 100 different items, from bakery to fruits and spices. Will definitely come again, maybe just for the challenge of tasting everything.