Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 28, 2026|Forest Oxygen Bar Superior Twin Room (Upper Floor View + Air Purifier + Independent Fridge)
Guest UserThe transportation around here is super convenient. The room amenities are also quite impressive, especially the smart speaker Xiaodu which is very useful. They even have robots that deliver food, so you don't have to go downstairs to pick it up. The environment is also pretty good, very elegant. The front desk staff are warm and provide excellent service, and the rooms are very clean. It's still great even after multiple stays.
Show more
Price per night from:JPY 7,738
Posted on Jul 16, 2026|Queen Room
Guest UserThis was my most satisfying hotel stay ever! The hygiene, facilities, service, and location were all excellent. The subway station is right outside the hotel entrance, and my room had a direct view of Futian city center. The hotel front desk staff were incredibly professional and enthusiastic. The only minor downsides were that the food ordered from the hotel restaurant wasn't great, and the breakfast selection wasn't very extensive. However, there are plenty of restaurants around the hotel, so finding food was very convenient. Overall, I was extremely satisfied and will definitely stay here again if I have the chance.
Show more
Price per night from:JPY 12,432
Posted on Jul 6, 2026
Anonymous UserSeveral of my colleagues frequently stay here, and the service at this hotel is truly excellent and thoughtful. The front desk staff proactively asks about your needs and are very meticulous, which avoids many awkward situations, making it very friendly for introverts or those who might be shy about asking for things. Even if you're someone who feels embarrassed to speak up, you can still enjoy their great service. The rooms are also wonderful and quiet, very clean, and the bedding is comfortable. The cleaning staff in the hallways are also very friendly and always greet you. The hotel's location is super convenient for work, just two subway stops away, and there are many restaurants nearby, offering everything you could want. Staying here makes dining, shopping, and getting around incredibly easy. It offers great value for money, highly recommended!
Show more
Price per night from:JPY 5,740
Posted on Aug 30, 2026|Deluxe Queen Room
Guest UserA truly satisfying stay! The JW Marriott Hotel Shenzhen is indeed a top-tier hotel. The lobby exudes a light luxury and grand atmosphere, and the public areas are spotlessly clean. The staff at check-in were very professional and explained everything meticulously. The room layout was well-designed, the furnishings were exquisite, and the cleanliness was meticulously maintained—even the corners were sparkling clean. The mattress had just the right firmness, ensuring a sound sleep until morning. During my leisure time, strolling around the hotel was very pleasant, offering a tranquil and comfortable environment. The guest relations team proactively checked on our experience, and any issues were addressed promptly. The hotel restaurants offered a wide variety of dishes with fresh ingredients. Overall, the experience was comfortable and relaxing, making it perfectly suitable for both short stays and longer trips. I genuinely recommend it to anyone traveling.
Show more
Price per night from:JPY 21,913
Posted on Aug 18, 2026|Ritz Kids Night Safari Theme Suite
Guest UserThis time, I chose this hotel for a family trip, and the overall stay was excellent. Sahar, Molly, and Bella were incredibly friendly and patient. They gave us practical advice, considering we were a family traveling together, and were very responsive to our needs. Their service was attentive and thoughtful, and they were kind and polite. The hotel's location is very convenient, the room was clean and tidy, and the environment was quiet and comfortable. My family was very satisfied with their stay. The overall service experience was fantastic, five-star recommended, and I'll definitely choose this place again for future family trips!
Show more
Price per night from:JPY 40,318
Posted on Jul 6, 2026
HengchongzhizhuangdelidabaoThis hotel offers great value for money, and it's within walking distance to Haiya Colorful City. I was really impressed by the hotel's public areas – you can play games, work out, relax, read, do laundry, even get a manicure; they have everything! The breakfast buffet was also quite diverse. During breakfast, I saw a foreign guest ask a server for a baby fork, but the server didn't understand. It would be even better if they could improve their basic English training for handling international guests. Keep up the good work! I'll definitely be back for another stay.
Show more
Price per night from:JPY 10,225
Posted on Jun 27, 2026
Guest UserMy friend and I traveled from HK to Futian Mandarin Oriental to celebrate a birthday. I'd researched several hotels online beforehand and ultimately chose MO, a hotel I hadn't stayed at before. My main reasons were the hotel's reputation for quality and excellent service, as well as its convenient location for shopping, with a mall and many dining options right downstairs. From the moment we stepped out of the car and into the hotel, we could immediately tell it was different from other five-star establishments. The experience, from being greeted upon arrival, having our luggage promptly taken, being escorted to the 78th floor for check-in, and finally shown to our room, was incredibly smooth and warm. By the time we left, at least eight hotel staff members had interacted with us, and every single one was genuinely friendly and kind. This 100% positive interaction rate is something I've rarely encountered over the years.
For me, the air conditioning's coolness and quietness, as well as absolute cleanliness and a modern feel, are paramount in a hotel room, and they scored full marks on all counts. (I learned that this hotel has only been open for four years, and I truly hope they can maintain this excellent standard, as it's crucial for guests like us). I'd like to thank the gentleman who checked us in – I've forgotten his name, but he was incredibly thoughtful and proactive in anticipating our needs, making arrangements for us to attend a concert on June 26th. I also want to thank the lovely Victor, who showed us to our room, gave us a detailed introduction to the hotel, and took photos for us. And a special thank you to Brian, the 'Chef Concierge' (Golden Key member), who satisfied our curiosity by explaining the origin and role of the Chinese Golden Key concierges. Besides having a wonderful birthday trip, we also gained a rich experience in human connection. Thank you to everyone at Futian MO. We'll definitely be staying here again! ^.^
Show more
Price per night from:JPY 70,132
Posted on Aug 27, 2026|Family Deluxe Room
Anonymous UserStaying in Shenzhen for a short stopover from Hong Kong, I simply made a casual note on my booking that it was my wife's birthday, without expecting any special arrangements. So, I was pleasantly surprised when I entered the room to find it decorated for a birthday, complete with a mini cake. During my stay, if I had any issues and contacted Joy, she was always prompt and efficient in her responses and problem-solving, never perfunctory.
The room cleaning was very thorough; it wasn't just superficially clean. The bedding was comfortable, and there was no standing water or grime in the bathroom corners, which made for a truly comfortable stay. The room itself was spacious and bright, and all the facilities I used daily worked smoothly. It was a very pleasant experience to relax in the room.
When needed, issues were also handled immediately.
The hotel's location is also very convenient. Getting a taxi or finding a restaurant is hassle-free. It's just a 5-minute walk to Coco Park and Ping An Finance Center, saving a lot of commuting time for out-of-town visitors. Overall, it was a very genuine stay, without unnecessary frills. This small birthday gesture left a very good impression.
Show more
Price per night from:JPY 16,034
Posted on Jul 15, 2026|Superior Queen Room
Anonymous UserOn this business trip to Shenzhen, I chose the Lanshan Hotel near the Convention and Exhibition Center. The location is excellent, just a two or three-minute walk from the subway exit, and I could easily walk to the exhibition at the Convention Center.
Show more
Price per night from:JPY 11,177
Posted on Jul 21, 2026|Executive King Room | Sky City View · Full Premium Appliances · Zero-Pressure Linens
DD@99The moment I stepped into the room, I was instantly soothed by the dazzling city lights outside the floor-to-ceiling window. The bedding was clean and soft, and I spent a long time just staring out, lost in thought. The front desk lady's smile when she handed me the room card was even warmer than the night view itself. It really felt like staying right in the middle of a beautiful landscape.
Show more
Price per night from:JPY 9,621