Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Nov 15, 2025|Classic Double Room With Double Bed
Guest UserExcellent stay at the Dakota in Newcastle. Very professional and friendly staff at check-in and the grill. Quality of the room was fantastic, had everything we needed
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Price per night from:PLN 468
Posted on Oct 19, 2025|Accessible Queen Studio Suite
a4292The hotel is a bit out of the way, and while the surroundings are very quiet, it felt a little unsafe to go out after dark. It was a pleasant surprise that the front desk staff had their own translation device, and the restaurant even offered hot water, showing the hotel's inclusivity and genuine hospitality towards guests from all over the world. The room was spacious and well-equipped, and parking was convenient.
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Price per night from:PLN 312
Posted on Mar 31, 2026
Huantiandinghudelangman
The facilities are relatively new, but there's no main light in the bedroom, making it very dim at night. The bathroom is quite spacious, but lacks heating. The shower has great water pressure, which is a plus. There's a mini-fridge with two complimentary bottles of water, and you can ask the front desk for more if needed.
The cleanliness was generally acceptable.
The hotel's location is close to the train station. You can faintly hear the train from the room, but it wasn't a major issue. It's an 8-minute walk from the train station to the hotel, but you have to go around the front of the station to get to the back where the hotel is situated. This can be a bit challenging if you have heavy luggage, as the path isn't entirely flat and requires some effort.
For service, the front desk offers luggage storage. However, there was only one person at the front desk during check-in, so I had to wait for quite a while.
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Price per night from:PLN 290
Posted on Feb 20, 2026|Queen Room
Berri❤️Customer service was wonderful as per usual. Room was clean and tidy. Staff friendly and welcoming. The location is convenient to everything and the breakfast buffet was top tier. This will always be my go to hotel.
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Price per night from:PLN 290
Posted on Oct 10, 2025|City Twin Room
Guest UserThe location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here.
The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels.
Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous.
Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.
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Price per night from:PLN 230
Posted on Sep 30, 2025|Standard Twin Room
Mama pumpkinGreat location, next to train station. Fab pool to use. Room was rather chilly. But a heater was sent up to keep us warm.
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Price per night from:PLN 210
Posted on Jun 7, 2026
Guest User
Everything was as expected except for clenness - the cups and spoons were not cleaned, there were stains of coffe or tea from the previous stay, we washed them.
The most terrible part was bathroom:
- there was a stainfull unwashed towel on the bathroom floor as we entered the room but even worse was the shower cabin. It was all slippery from the previous person’s shower and lots of short shaved hairs - all in all, the room was ok but the bathroom was absolutely disgusting. One more thing to mention would be a lot of noises from other guests which explains the poor sound-proofing of rooms.
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Price per night from:PLN 247
Posted on May 4, 2026|Carlton Classic Double Room (Separate Building)
Guest User
The room 515 was absolutely lovely inside to stay over but the taps were extremely hot in the sink and the plugs weren’t working properly as the sink kept jamming in and couldn’t hardly push it to release the water, that also includes the bath so it will need maintenance work so the water runs smoothly and plus you need to replace the bath plug as walked in to a damaged one, great facility’s but the room needs to be a little bit bigger and was expecting a room to not be in a corner.
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Price per night from:PLN 169
Posted on Jul 1, 2025
Anonymous User
I recently stayed at this hotel and unfortunately, my experience was not very comfortable.
The air conditioning in the room was completely ineffective and did not cool the space at all. Although the room was equipped with a small fan, it was nowhere near sufficient for two people, especially during a heatwave.
The bathroom extractor fan was also not working, which meant that after taking a shower, the room became even hotter and more humid. As the window could not be opened, there was no way to get fresh air or any ventilation. We ended up spending a very uncomfortable and restless night due to the excessive heat.
The hotel’s location is not particularly central, but it is reasonably close to the city centre. One positive aspect is that it offers free parking and breakfast, which is definitely appreciated.
Overall, if the air conditioning were properly repaired, I would be happy to consider staying here again in the future.
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Price per night from:PLN 181
Posted on Apr 12, 2026
Guest User
I booked this for my Grandaughter and I to attend an appointment in Newcastle at 1.30pm and also a concert in the evening at the arena.
Arriving well before check in at 3pm, the receptionist kindly allowed us to park in the hotel car park thus enabling us not to have to move the car from the metro station opposite later. This was a great help- thankyou.
We checked in after our appointment and got our key for room 23. It was nice and cosy with the heating on and extremely clean.
I did struggle to turn off the cold tap fully in the bathroom but my Grandaughter sorted it...maybe needs some attention from a professional.
After getting changed, we headed back up town on the metro where we enjoyed seeing Rick Astley.
It was quite late when we returned hungry but the hotel was fine with us ordering a McDonald's delivery from Kingston Park. All in all with breakfast included in the price, we had a super time. Cheers!
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Price per night from:PLN 227