Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 12, 2025|Signature Suite with City View
Aulia BimoOverall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner.
Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest.
Appreciated and thanks.
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Price per night from:THB 9,800
Posted on Jul 4, 2026
Guest User
Amazing hotel, very clean and tidy, amazing breakfast options and very easy to access supermarkets, shops and takeaways form the hotel without needing to leave the hotel.
The main stand out is the proximity to the haram.
Overall 10/10.
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Price per night from:THB 4,946
Posted on Jul 17, 2026|Superior Twin Room With City View
R YoussefI had a wonderful stay! The hotel is beautiful, very clean, and feels brand new. The rooms are modern, spacious, and thoughtfully designed with great attention to detail. One of the best things about this hotel is its location, it's just a short walk from Al Haram, which made everything so convenient. The breakfast was excellent with a great variety of fresh and delicious options. Overall, I highly recommend this hotel and would definitely stay here again on my next visit to Makkah!
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Price per night from:THB 4,663
Posted on Jul 4, 2026
Guest User1. My stay at this hotel in Makkah was truly one of the most wonderful experiences I have had. Everything was exceptional, and what stood out the most was the cheerful attitude of the staff and the warmth of their hospitality. Their kindness and dedication genuinely make you feel happy and welcomed from the very first moment. They go above and beyond to serve guests and make the stay as smooth and comfortable as possible, especially the reception team, who were incredibly professional, helpful, and courteous.
2. The breakfast was excellent, with a great variety of options, and the room was absolutely amazing—beautiful, comfortable, and prepared to a very high standard.
3. One of the most outstanding features of this hotel, especially if you choose the Gold stay option, is the private prayer area overlooking the Kaaba. This is truly a remarkable privilege, as it allows you to perform all your prayers in a peaceful atmosphere away from the crowds. In addition, there is a private entrance and dedicated elevators that take you directly to the Haram, which adds an exceptional level of convenience and comfort to the entire experience.
4. The afternoon lounge was also excellent, both in terms of atmosphere and service. I was especially impressed by the female staff there, who were highly dedicated, respectful, modest, and genuinely committed to providing outstanding service.
5. In short, this was a truly memorable stay in every way. My sincere thanks and appreciation to all the staff for their hospitality, professionalism, and attention to detail. I will definitely stay at this hotel again many times in the future, and they have my warmest regards and gratitude.
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Price per night from:THB 6,706
Posted on Jun 26, 2026
SabShaariLove the stay, *************. Very helpful receptionist Reem, she allowed me to check in early. The housekeeping staff, Mizan was kind and attentive. The bellman, i forgot his name, was very professional and i truly appreciate the warm service. 10-12 min walk to gate 79 (during my visit). Don’t forget to bring an umbrella especially during the day.
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Price per night from:THB 5,259
Posted on Mar 19, 2026
NASRULLAH99
Had an amazing stay at this hotel! 🌟 The room was super clean, comfortable, and well-equipped. The staff were very friendly and helpful throughout my stay, making everything feel smooth and welcoming.
The location was also perfect—easy access to nearby attractions, food spots, and transport. Breakfast was delicious with plenty of choices to start the day right.
Definitely a great experience overall, and I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. Will surely come back again! 😊
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Price per night from:THB 1,476
Posted on Feb 9, 2026|Standard Room
Amal khalifaExcellent beautiful hotel with a very good reasonable prices. I booked 2 rooms for five days. We really enjoyed staying at the hotel ..the area is modern with everything you need around you from shops to restaurants to coffees.
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Price per night from:THB 1,114
Posted on Jun 21, 2026|King Room
Guest UserLovely hotel with amenities like gym, cafe,breakfast.
In order to have your room cleaned or bring utensils you need to call them.
They have buses going to Al Kaaba for every single prayer (you have to wait outside before the prayer call otherwise you will miss the bus).
One more thing i liked is the distances not more than 3 minutes to a mosque, mini market 3 restaurants(you must try the Chinese one it’s the go to).
Side tips:
- if you trying to to buy some gifts you can go to Alotaibih Marke the prices is better than nearby hotel gift shops.
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Price per night from:THB 860
Posted on Mar 10, 2026|Grand Deluxe Triple Room
Guest UserHuge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!
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Price per night from:THB 3,852
Posted on Nov 1, 2025|Traditional Twin Room
Guest UserReceptionists are very different attitudes and professionalism wise. Very nice helpful gentleman at the start, to a very nervous angry lady on check out. Same apply to food quality; 10/10 breakfast vs 5/10 dinners! You expect more consistency in such a 5 star hotel? Location in not far from AlHarm, but if you suffer chronic illness, mind the fact that the hotel is on a hill? Also some very disturbing road work in the area.Some towels are very old, heavily used overtime, some sockets are not working. So, to me it is an average hotel, probably will struggle to compete with similar range hotels as Hilton,Le Merodiane
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Price per night from:THB 2,903