Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 14, 2025
Guest User
Always a very pleasant stay after our annual tradition of seeing the Cleveland orchestra Christmas program. Service is always top notch along with location and a nice breakfast. Will stay there every chance we can.
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Price per night from:₹ 15,074
Posted on Oct 23, 2025
catsanddogs
The hotel is in a good location, the surrounding facilities are complete, the travel and dining are very convenient, the hotel is clean and tidy, antique, the front desk service is very intimate, we arrived in the morning, waited for a man to let us stay, thank you very much.
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Price per night from:₹ 14,005
Posted on Jun 13, 2025
Guest User
Clean/Dedicated Staffs/Facility:
This Hilton is our fav place to stay when in Cleveland. As soon as we get checked in, we were welcomed (thank you, Caden!). As we arrived late at night after a long road trip, his warm welcome and communication to ensure us a comfortable stay meant a lot. At midnight, a couple of staffs were very kind to search my lost bag. Overnight Manager MJ checked on us before our checkout. Great communication during our entire stay. There is a great selection of healthy food and beverages available for 24 near the front desk. Room was very clean with comfortable beds and pillows. We’ll keep coming back here! Thank you, all dedicated staffs.
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Price per night from:₹ 11,010
Posted on Jan 15, 2021
HAIHUA
Except for the location, nothing else deserves the word Renaissance.
Hygiene: dirty and poor
Room: small
Charge: Expensive
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Price per night from:₹ 12,881
Posted on Mar 7, 2026
Guest User
The hotel overall cleanliness was good but the bathroom sink was running white colored water which made us reluctant to use the sink. The shower head was also really dirty and the water that came out was a bit white also. Good thing there was a kitchen sink and the water was clear. But we had to use the only shower in the room. The maintenance guy came to fix the water issue but it wasn’t fix when we went back to the room.
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Price per night from:₹ 9,365
Posted on Jun 14, 2026
Guest User
The room was quite old. Check-in is at 4 PM, and I tried emailing the hotel to see if I could check in earlier, but received no response at all. The first room they gave me had two huge fans right outside the window, so I had to talk to the front desk manager to get a different one. I already knew there wouldn't be slippers, toothbrushes, or toothpaste, but there wasn't even a cup to put my toothbrush in. I only chose this hotel because the Hilton was fully booked.
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Price per night from:₹ 15,398
Posted on Feb 18, 2026
MC088
Hotel is in the edges of Cleveland downtown on the second floor of a mixed use building. Relatively convenient location but not very walkable.
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Price per night from:₹ 12,670
Posted on May 14, 2025
Sinead Mcdonnell
Easy check in, very friendly, helpful check in staff. Lovely room, large comfy bed, good bathroom, great shower.
Somewhat disappointed by very limited on site Mexican restaurant food & it was quite poor in terms of portion and lacked any real flavour.
We had issue with getting bed made up and asked on 3 different occasions over our 3 night day. Jen on reception promised it would be done for out return to hotel in afternoon but sadly it was not and in spite of her further requests it was never done.
On check out when I told her it still hadn’t been done she agreed this was not good enough as she had been assured by housekeeping it would be done previous day.
Jen said she was sending 30,000 points to my Marriott account to compensate for our disappointment and they would show up within 48 hrs. That was 28 April , it’s now 14May and still nothing………
I really expected much better from a hotel of this standard. Westin you have let the Marriott group and us down. You really need to deliver on your promises.
So disappointed ☹️☹️☹️☹️
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Price per night from:₹ 14,104
Posted on Jan 21, 2026
Guest User
This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday trip to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through Trip and was only given a standard room. So, there must be a miscommunication between Trip and the hotels. Be wary...
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Price per night from:₹ 10,139
Posted on Sep 3, 2024|Two Queen Room
Guest UserGood location ,Hotel seemed in a good shape ,clea lines was lacking, either cleaned in a rush .Our washroom floor was not mopped u can tell by bath mat turned black as we wiped the water spill from shower. Emptied the washropm garbage bin and handful of hair in garbage bin.The beds were comfy and clean.The staff were friendly especially the food/catering side.The parking attendant on the other hand was very rude.He sat there on his phone while we struggled to get access into parking lot although we had pre paid for parking. .He seemed annoyed when we asked for help.Not sure what he he is there for .Turned out it was their scanner issue. Parking is extra 20 dollars a night and breakfast buffet was 18 dollars for adult and $ 6 or 8 for kids under 12 .
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Price per night from:₹ 9,393