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9.4/10
Amazing
DDennisThis is the best hotel I have ever stayed in at a great rate. It is like a small one bedroom condo with dishes and unlimited k cups and cream. Quiet and excellent air conditioning. Close enough to the beach on Marco island and a free shuttle to the pier and close beaches with complimentary beach chair towels and a big sun umbrella. It started to rain so we called the shuttle and it appeared in less than ten minutes. Can’t wait to get back there next year.
DDavidSecond time staying at the Naples Bay Resort but this was the first time in one of the cottages. Great location and only a 1 min walk to the main pool complex.
We had a couple of issues with the cottage when we first got there but the resort had them all resolved within hours.
The whole resort is beautiful and a short walk to 5th Avenue and Tin city. The pools and amenities are great, it was a self maintained cottage so no daily housekeeping as you would get with the hotel, if staying longer I’d like to have had housekeeping come at least once tho.
The cottage was clean although attention to detail wasn’t there e.g. dust on top of pictures, bed frame etc… but generally was clean. It had everything we needed, they supply towels and toilet paper (a few) and a few other things like detergent. Kitchen was well stocked and had more utensils than we would ever use.
Overall a great stay and we will be back.
GGuest UserI thought the hotel be modern, clean and comfortable. Beautiful pool and excellent food.employees were very professional and helpful. I would stay there again.
GGuest UserThe hotel is in a great location, but unfortunately the room fell short of expectations. The air conditioning unit takes up nearly half the wall where the window is, and it was extremely noisy throughout the night. We struggled to get a good night’s sleep, which really put a damper on our weekend getaway. During the day, the construction next to the pool made it impossible to enjoy.
GGuest UserOur check in was held up while we waited for sometime come to the front desk - turns out he was outside taking a smoke break.
At bedtime we realized that there were no linens for the pull out bed so headed to front desk to ask for them. Was told there were no blankets but when we insisted someone brought out from another room.
Once we got back upstairs we discovered that it had a tennis ball size whole in it. The next day we asked for a replacement but were told none to be had. I was surprised at the sloppy work done to make the bed the next day and would have thought whoever was in housekeeping would have removed that blanket and replaced it but nope it was on the bed the next day
Enjoyed breakfast and the staff that attended the breakfast bar were super friendly and attentive
Heated pool was a plus for sure
GGuest UserJust recently stayed at JWMarriot at Marco Island. (March 12-15) Reserved two rooms that were supposed to be Kings with pullout bed. When we arrived and checked in we had two king rooms with no pullout bed. We had our grandchildren with us and we needed the pullout beds. Hotel agreed to provide roll out bed but very uncomfortable and not what we paid for. I have requested a refund
AAliAzeemWe enjoyed our quick 2-day getaway stay at the Naples Garden Inn. The lush setting was very pleasant and appealing and you wouldn't realize that you were right on US 41. It was close and convenient to everything in downtown Naples. We did experience a couple of minor issues as well as a noise issue with the occupants of the room above us that were playing loud music all day on our arrival day. I spoke to Linda at the front desk about it and she apologized and said she would speak to the guests which she promptly did. She also promptly took care of a couple of minor issues with our room and was always pleasant. Overall, we had a great experience staying at this property and would certainly not hesitate to stay there again in the future. Linda is certainly an asset to the place!
GGuest UserAsked for toilet paper as not enough in room. Also no tissues and was told at front desk that tissues are not available in all hotels then why was a tissue box holder in the bathroom. Girl at front desk wanted an argument about it. I just walked away
She needs training on how to react to hotel guests. No desk or table in room and had to put my coffee cup on floor. Talk about minimalist. Pillows were as hard as rocks and the size of cushions. Had to eat breakfast on filthy tables by the pool. Don't mind eating by pool but at least clean the tables. Rooms very clean but again why would I need to have words and explain myself to get two rolls of toilet paper and told by this lady that even the Holiday Inn doesn't have tissues in the room. I have traveled the world and only once in fifty years have I come across a hotel without tissues and that was in the UK. I have never known a Holiday Inn that doesn't have tissues in the room and in fact just returned from staying at two Holiday Inns on the UK and both had tissues.
GGuest UserThe hotel was beautiful, well maintained, great location (beach access) and staff was very friendly and accommodating. The only draw back was the bed and pillows for a 4 star hotel I would think that the beds (not comfortable) and pillows (extremely flat) would be of better quality, but other than that great hotel especially for a solo traveler.
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The average price for hotels in Breakfast in Collier County is TWD 10,000 on weekdays and TWD 11,755 on weekends (Friday to Saturday).
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