Guest User
July 1, 2022
At first glance, we were won over by the hotel, its decoration and especially its exceptional setting but we quickly became disillusioned. To begin with, no air conditioning in the room (or faulty because it was hot), so we had to open the windows when we arrived. Big mistake, a truck remained parked in front of the window for more than an hour, engine running and doors slamming several times in the early evening. Second, our bedroom was probably located above the kitchen, as we could hear the commotion during the evening meal rush. No sound insulation. That evening we also had a power cut... No message from the team, no one worried about whether it had been a problem.. Then woke up at 5 a.m. by the truck trash which we were also not informed about. A little note when handing over the keys cost nothing. When we left, no one asked us how our stay was. In short, we are extremely disappointed with the service for a 4* which must normally meet criteria of comfort, quality of service and staff. We had specifically chosen this hotel to be able to rest in a quality establishment after a day of driving / physical activity and we were wrong..
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