Island Inn All Inclusive Hotel

Clearly loved by many, but I was very dissatisfied. Small changes would make a big difference. The sunbed mats were mouldy, I know its wet and humid, but give them a clean. Restock items, no strawberry daiquiris for 7 days, no mango either as run out of syrup. Baileys ran out and water bottles. Nothing was replaced. Keep the buffet food hot. Simple things easily fixed. We received no notification that the restaurant was relocated to the conference room. The bar was a trestle table in the conference room. Little work was done by the builders each day, so noise was not an issue but the outside bar could have been opened in the evening to add a little vibe. The WiFi at the pool end of the hotel didn’t work for 7 days, but was eventually fixed after daily complaints. Yes there are some good staff, but the are also some jaded ones who clearly don’t embrace good customer service. Housekeeping was exceptional our room was spotless despite the cracked sink, broken glass and tiles. Would I return, absolutely not.

Stayed for 9 nights at the beginning of September. Had such a good time last year that we had to return. Had the same room, pool side with a fridge, as last year as requested. Room was spacious with everything we needed and cleaned daily. Only a few minor changes from last year. New bar person, Jolanda, to replace Lamar. Terry and Tre still there, and the rum punches were just as good. Also, there was a 24 hour coffee machine next to the bar, although tea and coffee making facilities are still in the room. Food was good, a mix of a la carte and buffet. Loved the ribs on the barbecue. Elsie was still in the restaurant, always smoling and sometimes singing and dancing. She brightened our day. Another thoroughly relaxing and enjoyable holiday. My 5 star review reflects our overall holiday. Hope to be back next year.

We arrived on the 10th Sept.2024 and were upgraded to a jnr suite which was a nice surprise, from arrival the staff were lovely and helpful Elesie in the restaurant was a gem. The beach was a very short walk away and a pleasure to watch the racehorses take an early morning swim. The hotel is small but very friendly and made friends with some lovely folks. The food could be better and only catered for the amount of people booked in for lunch or dinner so when it was gone there was no more, we found the fish and chicken dishes were always over cooked. Unfortunately 5 days in they cleaned the pool deck and surrounding area, so could not use the area A couple of days later the Boardwalk restaurant and indoor area was closed due to floor being replaced and we were moved into the conference room, which was sole less, a couple of days later some outdoor buildings were demolished and the bar was moved into the conference room and cramped up one side leaving little room for the bar staff to work how ever Terry made the best of it with no sink or fridge. To cap it all our last 2 day we were subject to the roofs being jet-washed the noise was awful. However they saw the error of their ways and stopped it. Talking to other guest we felt that the hotel should have been closed so that the building/maintenance work could be carried out. We were only informed of the works the night before it was due to take place At no point no compensation was offered

We visited the Island Inn in late September 2024 as a family of 6, all over the ages of 21. So first let’s talk about the positives. Its location makes it very convenient for both Bridgetown and St Lawrence Gap, each location being about a mile and a half away. As well as the Garrison Racecourse being just up the road, where you’ll be able to see some mornings the horses being ridden around the track. As an extension of this, if you wake up early enough (6AM roughly) you’ll be able to see the horses being exercised at Pebble Beach at the bottom of the road. There are even opportunities to ride these horses, so a great experience if you’ve never seen that before. Our room had excellent air conditioning, and clean beds and towels each day which was handy. It’s a quiet hotel, so perfect for those just looking to fully relax with a book during the day. Probably not ideal for those that want things to do during the day, and there is entertainment every other night. Worked for us as we played cards in the courtyard of an evening. Food was excellent, even though it was a set menu most nights and lunches, there was always something everyone in our party would eat. Breakfast was sometimes lackluster, with food running out and not being topped back up and the pastries left much to desire, the croissants looked like they’d been sat on. The Staff were the stand out in this hotel, special mentions to Elsie, who made such an effort to get to know our party and whose sense of humour kept us entertained the whole holiday. Her dancing left us all to shame and her smile is infectious, she’s an asset to the team! Terry as well, he was on the bar most days and nothing was too much trouble, again making the effort to get to know us. Other mentions go to Ann, who was so knowledgable about the food being served and any questions we had. As well as Sharon in the restaurant, who was always smiling. I will say, you get what you give so one of my tips would be to get to know the staff, in such a small hotel, you’ll see them regularly and they are all so friendly, it really did elevate the holiday for me. Now sadly there are some things to pick on. There are building works currently happening. We weren’t notified of this until we arrived at the hotel and were offered nothing to compensate for this impact on our experience. We didn’t mind until the bar was closed and relocated into the conference room which is also doubling as the restaurant. We found Terry didn’t have much space to move around and there is no sink available in there, so we didn’t want to inconvenience him by asking for blended drinks. The courtyard is a building site, and little to no progress is made during the day it seems, so beware if you’re coming in October, the bar may still be in the conference centre and the courtyard a building site. We were in the courtyard rooms and we couldn’t sit on our balcony as the builders, when they were there, were using a hand sander, coating our balcony in sawdust.

Where do I start. Wow if there’s a perfect holiday we’ve just had it. Just arrived home from this perfect holiday after 2 weeks. After reading some of the negative reviews I was concerned but was pleasantly surprised. Yes the hotel is a bit tired and could do with a touch up but in my opinion it added to the character and charm. From the moment we arrived it was like someone had wrapped us up in a bear hug. Warmly welcomed in reception and the best hospitality ever. We had a small issue with the air con which Tora the manager dealt with immediately and came to see us on consecutive days to check in to make sure everything was still ok. She went around every day asking all the guests if they were ok with a smile. Now this review is coming from someone who has struggled in the past with food on holidays as I’m a fussy eater well wow the food here is excellent very tasty and well presented. And the staff are the most pleasant people I’ve ever met nothing was too much trouble sorry I can’t remember all their names but a special mention to Elsie who was often singing and dancing in the restaurant which showed she was happy at her work. We met a lot of wonderful people and because it’s such a quaint unique hotel everyone got to know each other. I’m totally overwhelmed by how much we enjoyed our holiday. We will definitely return to this amazing hotel.

A little Gem A small friendly hotel with a personal touch . The staff are all lovely . Food a la carte , service is excellent . Delicious cocktails .Entertainment a few times a week .Outstanding beach a few steps away . Super location in sunny paradise 😎

Another fabulous stay at the hotel, the food is outstanding and the staff always friendly and happy to help. Perfect location 2 minutes to Pebbles amazing beach, less than a mile walk into Bridgetown. All the staff work so hard to ensure the rooms and grounds are spotless, meals are 5 star and you have the most enjoyable stress free holiday while staying, looking forward to my next visit,

3* Hotel with 5* food and service. A wonderful week at this small friendly hotel. Great food and a well stocked bar with well known brands. Minutes from Pebbles and Carlisle beach. We purchased snorkel equipment from a pharmacy shop in Worthing which was a 30 minute walk or a short bus ride away. Cheaper than hiring daily on the beach. Was a lovely surprise to be able to use the facilities at the sister hotels The Sands in Worthing and Mango Bay in Holetown. Both easily reached by bus. Public transport was at the end of the road. Any distance was $3.50pp. Walk or bus to Bridgetown . Race track is a 15 minute walk. Wonderful staff where nothing was too much trouble. Even helped with a plug to enable me to charge my phone. A small friendly hotel, I would highly recommend.

I've now been to the Island Inn three times and each time i've been amazed at the negativity of some of the reviews. If you want 5 star service don't stay in a 3 star hotel. We were there during the Hurricane and the staff were absolutely amazing. Yes we did have a reduce menu, but it was still very good. Not the mediocre fair that some are complaining about. Yes the pool is on the small size. But you have an ocean around the corner. Yes it's not the Raddison or the Hilton. But are much more expensive for room only. where the Island Inn is all inclusive. The staff are like family. Doris, Tre, Elsie too many to thank. Would i go back. Damn right i woud.