Innit Rooms - Upper Rock

Great location, clean room and comfortable room. Did not receive code for main door or bedroom door. Did not anwser phone when called to enquire.

Just needs a little TCL and curtains that cover the full window but overall great value for money

Really nice room staff were very helpful and friendly

Very quick and easy booking. Communication was good. No reception but simple instructions via text/email with entry codes for main door and each room had key safe. Was clean and tidy. Good shower. Mattresses weren’t very comfortable, old style and frame was noisy. It said parking available but you had to book a space ( 2 available) and this wasn’t conveyed before booking. Very good price for last minute booking so we were overall very happy with our stay

As pictures. The room was very clean and tidy. Nothing to complain

The keypad system is a good idea, unfortunately it took numerous attempts to access the property & then the room & there was no one on site to help. Once in I found the room comfortable & clean although some of the decor (carpet, wash basin etc) has seen better days. Plenty of bars, cafes, pubs in the area & just a 5 minute walk to the beach. Overall a good value for money stay in an old style boarding house type building

After reading some of the reviews I was a bit hesitant coming here… but honestly ignore them. If you’re after a very good value for money hotel, close to the beach, walking distance from the station then this is your place. I admit it wasn’t in top tier condition but you get what you’re paying for, I’m not a fussy ‘Karen’ and I knew that it wouldn’t be a 5* hotel because of the price. If you want something like that then pay for somewhere that costs more… Nice little additions in the room such as a fridge, fan, kettle, tea and coffee etc. Bed was comfy, room was quiet couldn’t fault it. Check in and out was easy as well, definitely would recommend.

We booked for 2 nights in upper rock rooms but when arriving we found the room allocated to us was ocean breeze in a different building, we later found out there were 4 different properties linked to upper rock rooms. The pictures on *********** wasn’t what we booked at all, very misleading! The room had very uneven floors, the bed was terribly uncomfortable and sunken, the window was filthy and wouldn’t shut so the assistant manager came to fix it, he bent the hinges and forced it shut and said to not open it again. The curtain pole was rusty, the room had cobwebs everywhere and the carpet was filthy. We didn’t fancy trying the shower!! We did complain, the next day we were moved to a different one of their properties which was lovely but this move should of been done on arrival, this completely ruined our weekend stay, we expected more communication from the staff, if it wasn’t for one of the cleaners who was so lovely and rang her colleague, we wouldn’t of known when we were able to move, absolutely awful customer service!! Would never book here again as they seem to miss advertise their rooms.