Nova Highlands Hotel

The specific situation is that the sanitary conditions are very bad. When I first arrived at the destination, my first room had a strong musty smell and the sofa was disgusting. I called the front desk to ask for a room change. They agreed and asked the housekeeping to come up and take us to see other rooms. We looked at 5 or 6 rooms and there was one that was acceptable, but the sheets were very dirty. I told the front desk that I needed to change the sheets. As a result, the washbasin was leaking at night. When I entered the room and opened the curtains at night, there was a pool of unknown black stuff. The balcony light was broken and the TV could not play normally. The location of the front desk is very inconvenient from the hotel. If you park your car at the hotel (shopping mall parking lot), you have to go to the front desk before driving the car out to record your card swipe so that the mall will not deduct money from the card. If you park your car at the front desk (private parking lot), you don’t need to swipe the card to enter and exit, but it will also waste your legs and you have to walk a distance. The route to enter the hotel is complicated. You have to change two elevators and pick up the car for a distance. It is not suitable for people who are impatient.