Best Hotels near Brisbane Airport Train Station, Brisbane

We originally booked into the Novotel on a premium king room rate paying $319 to include breakfast. This was booked incorrectly due to some glitch in their booking system - which meant I couldn’t stay there at the time I wanted to and I was given a credit to use at another time. We used this credit last night and when checking in we were told we could park downstairs. No mention anywhere of cost. We went to our room and upon showering at around 11:30 - our shower was blocked and wouldn’t drain. We had to call front desk and at midnight nearly had to change rooms so we could shower. Came down in the mornign to have our buffet breakfast that we paid for - and we’re told that we weren’t on the list and couldn’t have breakfast without paying again. Off to reception and point out that not only did we actually already pay for breakfast in our original booking but pointed out that we have paid $319 for our room and right now on the website you can pay $310 for the same room WITH breakfast included. The manager Teresa was extremely unhelpful and told us that there’s nothing to be done about it. We would have to just wait to talk to reservation team in an hour. We decided to check out and leave. Still nothing mentioned about parking and yet when I go to exit the car park I was asked to pay $25 to validate parking! Absolutely unacceptable service. We should have been comped breakfast straight away as ANY one can see we clearly paid a rate that matches breakfast and it’s not OUR fault that Novotel lost track of it and didn’t book the follow up room properly. I travel for work multiple times a month and I will never recommend a Novotel again for either business or personal use.

I chose this hotel near the airport because I had to rent a car and fly to Brisbane Airport early in the morning. The hotel is easy to find, the left side of the road. After the arrival, the standard room was not available. We gave us a lot of large bed sheets. The room is small and compact, but it can't be an extra bed. There is no noise when resting. The hotel has convenient parking, and it is a gas station next door. It is also very convenient to refuel in front of the car. Breakfast is 15 knives, we have not booked in time, it should be in the small cafe on the first floor. After walking, I found that the iPad was gone, and the hotel quickly confirmed that it was coming. Now I am looking for Ctrip.com to bring it back. Ctrip service is great!

Great location helpful staff. Room was very clean all the appliances worked. 1 small issue was the dryer was very loud sounds like there’s something wrong with it or may not be mounted properly. Other than that it was a good experience and will definitely stay again

Great place to stay. Stayed as a couple overnight, clean and perfect for a night away. Great location if you want to keep out of the city & close to plenty of amenities. Excellent customer service- they supported an early check-in & ensured we had everything we could need or want. We were in room 58, which was at the back end of the hotel- it was quiet & comfortable. The hotel is undergoing renovations, but they are minimal impact on guests. It is dated in terms of looks, but it has everything you could need.

It is a bit inconveniently located far from the city center and there’s no real restaurants or shops around. When I first checked in to the original room it smelled very bad and I started getting a headache. They said it’s the smell from the new carpet and they might have used glue or something. I was happy with my new room but it had another issue that I keep hearing banning noise day and night. I inquired about this to multiple workers but the only I thing I heard was they have no idea where the noise was coming from. The service was ok generally but one of the housekeepers kept coughing and made me really uncomfortable to get my room cleaned. Also, usually other hotels give one hour complimentary late check out but only this hotel didn’t allow any late check out. One good thing about this hotel was that they had really big smart tv and I could watch Netflix and YouTube. Overall, my experience at this hotel wasn’t too great and I wouldn’t really recommend this hotel unless you have a car and not too sensitive to noises.

everything is ok for one night sleep immediate after a late night arrival. But it takes about 10 minutes walk from domestic airport . Don’t follow the google suggestion. Just follow the sign of “hotels and convention centre” . there is a covered (mostly covered) bridge connecting the terminal to the hotel.

It’s clean. If there was an elevator, it would be even better.

The hotel is very clean, about 8 minutes from the airport, but there is no place to eat nearby. You can play uber to Westfield Chermside for about 10 minutes. A big shopping center also has a lot of places to eat. There is a free drop-off service, which needs to be booked in advance. I booked a single room with a double bed and a single bed, and three people staying at the hotel will have to pay another $15. The hotel key should be kept safe. If you lose it, you have to pay 100 Australian dollars.

Just what we needed for a comfortable night in town. Very clean and well equipped room The code access is easy to work and is one of the reasons why the price point is such good news👏 Stacks of under cover garage parking Short walk to an abundance of riverside restaurants.