Oaks Brisbane Aurora Suites Reviews
Oaks Brisbane Aurora Suites
420 Queen St, Brisbane, Queensland, 4000, AustraliaView Hotel Details
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1 night
Oaks Brisbane Aurora Suites Guest Reviews
4.1/5
Very Good
106 review
Verified reviewsLocation4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(106)
Positive reviews(6)
Reviews with photos/video(1)
Anonymous User
One Bedroom Apartment
Stayed in Jun 2023
Family
12 review
Very Good
Posted on Aug 24, 2023
Excellent location. It just took minutes to take a trip by ferry. The famous shopping center was just down to the street.
The receptionists were great and cheerful. The kitchenette was quite good for preparing food just like at home.
Response from Property: Dear Guest, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future. Kind Regards, Oaks Brisbane Aurora Suites
Sojin
Three Bedroom Apartment
Stayed in Jul 2024
Family
1 review
Very Good
Posted on Sep 1, 2024
I stayed there over the weekend to enjoy the Brisbane Festival. The location was convenient and the rooms were spacious and comfortable. The rooms were well-maintained for their age, but on the day of my stay, there was a problem with the facilities and the hot water did not come out well throughout the building, which was very disconcerting. I went with my children and had to take a cold shower, and there was only a notice late, but no action was taken, which was a bit disappointing.
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Response from Property: Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that, for the most part, you enjoyed your stay and we met your expectations. Unfortunately, during your stay, we were experiencing unforeseen hot water outages this being for the safety of our guests. We were on priority with our provider to have them repaired as soon as possible but they were unable to say when the hot water would be brought back online. I can report the hot water have been brought back online, with preventative measures now in place to prevent a reoccurrence of this nature. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Kind Regards, Oaks Brisbane Aurora Suites.
Mike-aoxindingzhi| xinjing·you
Two Bedroom Apartment
Stayed in Jun 2024
Family
77 review
Amazing
Posted on Aug 31, 2024
Good location, two rooms, good sanitary conditions, but after all, it has been opened for a long time, the facilities are average
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that, for the most part, you enjoyed your stay and we met your expectations. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Kind Regards, Oaks Birsbane Aurora Suites
Guest User
Two Bedroom Apartment
Stayed in May 2023
Family
4 review
Very Good
Posted on Aug 26, 2023
The service at the front desk of the hotel is very good. When checking in, checking out, and storing luggage, they all have a good attitude. Thank you very much for their friendly help. The hotel is a bit old, there is no shower curtain or sliding door, and the water can easily bounce on the floor when taking a shower. However the bed was very comfortable and slept well.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that, for the most part, you enjoyed your stay and we met your expectations. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Kind Regards, Oaks Birsbane Aurora Suites
Anonymous User
One Bedroom Apartment
Stayed in Oct 2024
Family
9 review
Great
Posted on Nov 16, 2024
Perfect location!
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Anonymous User
One Bedroom Apartment
Stayed in May 2023
Travel with friends
1 review
Outstanding
Posted on Jul 20, 2023
Originally booked a twin bed, but gave a double bed. After talking to Mina at the front desk, she directly gave us another room in the suite. The location is good, and you can see the story bridge without walking to the river for 5 minutes.
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