Knights Inn Bristol

Unfortunately we did not enjoy our stay. Beds are incredibly uncomfortable, towels had hair imbedded in the fibers. My room had a total of 3 outlets, all of which were not accessible, or were for the heater/ac combo. Beds are on a metal platform that was insanely loud if you even sort of hit it. Area around the hotel is barren other than a WaWa. Gentleman at the front desk was very kind and friendly, which was about the only thing pleasant about the place.

While the staff was nice, the beds are horrible, the rooms lack basic accommodations such as accessible outlets, and the cleanliness is only surface deep. Needs a deep clean and more frequent maintenance.

The Jacuzzi was great, but the area was unsafe

Easy good convenient

They need to buy new washer machines to do the blankets, blankets were full of hair from previous guest

The room I had was dirty, and the windows (lack of window) was just boarded up. Just creepy dirty.

It's ok for what it is, which is a cheap motel

Booked a room for my brother as this hotel was relatively close to the hospital his daughter was in. Booking through site went fine and check in was simple. We spoke to the gentleman upon checking in about extending the stay if needed. When I called to extend the reservation, was told I had to submit an Authorization form with my ID and Credit card to be able to pay, even though they already had it on file. Was told the extra night would be 85 dollars. When I called back later that morning to verify they had received everything, was told the charge for the room would be 100. My brother tried to do some laundry while there, and after putting 5 dollars through the machine that didn't work was told they couldn't refund the money cause it wasn't their machines. Still waiting for them to drop the $100 deposit for non smoking room off my card from first reservation even though my brother checked out and drove home days ago. My brother just needed a good nights sleep and some clean clothes after his daughter died, and these people saw fit to take advantage of the situation and rip me off. If you need a quick place to crash, with little to no expectation of service this is the place to go. I, however, will never be back.

Staff polite