To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.5
Service3.5
Cleanliness3.5
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All reviews(19)
Positive reviews(2)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Stayed in Sep 2023
Other
1.0/5
Posted on Sep 11, 2023
Received a random mobile call from this hotel 11/9/23. Asking for card details. I have never heard of them, let alone delt with them before. I stay in the north of Scotland and have no intentions of travelling to Bromley let alone England any time soon. How they got my number is a mystery. I suspect something very fishy is going on here.
R9582UYrickym
Stayed in Aug 2022
Business travelers
1.0/5
Posted on Aug 25, 2022
Think I was badly treated because of the colour of my skin plus was given A staff room for cleaner's toilet exploded with faeces and urine was not helped was asked for more Mo feel like a criminal and was threatened with authorities and legal action wasn't apologise apologetic and refused to answer the phone
Guest User
Stayed in Jan 2023
Couples
4.0/5
Very Good
Posted on Jan 31, 2023
Thank you for giving us a memorable stay & a perfect room, to celebrate my 32nd birthday. It was very kind to lay the Happy pillow, the room was a perfect size. Spacious cupboards and a lovely walk in hot tub with great lighting in the bathroom. My boyfriend hit jelly babies packet of sweets in the cupboard We had a restful sleep great comfy big bed & I really adored the view from outside the door. BREAKFAST was a great selections and well presented. Thank you for making it a memorable weekend for myself & Alex, Thank you also for allowing for my partner to decorate the room specially for me too. FROM Hannah & ALEX from Bickley !!
Guest User
Stayed in Jan 2023
Other
4.0/5
Very Good
Posted on Jan 31, 2023
A reasonably priced hotel which is a convenient distance from Bromley town centre. I booked a room for one night and arrived early evening. There was an issue with the radiator (Room 1) that was faulty and could not be turned off. I couldn't sleep in a warm room and advised I need to leave and requested a refund Reception staff and the manager were polite and reasonable and provided an immediate 'no quibble' refund.