To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.7
Service3.6
Cleanliness3.9
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All reviews(115)
Positive reviews(14)
Reviews with photos/video(2)
Negative reviews(6)
Stuart Teo
Standard Twin Room
Stayed in Jun 2024
Solo travelers
31 review
4.5/5
Great
Posted on Jul 20, 2024
Excellent hotel if you have business in or around Bromsgrove.
mason orhan
Double Room with Sofa Bed
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Thank you for nice day for us reception stuff he's name Ahmed 😊 he's very helpful and very friendly customer service for us definitely I will go again
Guest User
Standard Double Room
Stayed in Feb 2024
Couples
1 review
3.5/5
Posted on Feb 6, 2024
Lovely room, but the mattress was very soft. No hot water from bathroom sink. There is a card to say you can order bathroom items but when I asked they didn't have any. Man on reception was quite miserable.
Guest User
Standard Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Great breakfast and facilities. Friendly stagf
Guest User
Standard Double Room
Stayed in Sep 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 7, 2022
Stayed here for proximity to a friends wedding in Elmey Lovett! Cannot fault the standard of the rooms or the cleanliness , best nights sleep I’ve had in a while! Will be back!
Lap Ping Tennant
Standard Twin Room
Stayed in Aug 2022
Family
5 review
3.2/5
Posted on Sep 6, 2022
No air conditioning, old windows and furniture, few wallpaper drop off .
Breakfast ok , staff nice , swimming pool ok
jo
Standard Double Room
Stayed in Jul 2022
Business travelers
14 review
2.5/5
Posted on Aug 18, 2022
I didn't even get to stay at this hotel, it was during the heatwave and the hotel seemed to have melted. The electric was cut off so nothing worked and guests had to check out.
The staff seemed really stressed and overworked. I'm sure they would have been lovely but just seemed really over worked
Guest User
Standard Double Room
Stayed in May 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on May 26, 2024
The hotel environment is very good. There is a bar on the first floor. The wine is very cheap. There is a charge for laundry service. There is a kettle and a mini bar. I will consider staying here again next time I go on a business trip.
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Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
8 review
3.5/5
Posted on Sep 6, 2024
Holiday Inn, a convenient hotel with few options in a small town.
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Guest User
Standard Double Room
Stayed in Aug 2024
Family
10 review
4.2/5
Very Good
Posted on Sep 4, 2024
A bit damp, some facilities need repair
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Guest User
Standard Twin Room
Stayed in Oct 2023
Family
9 review
3.0/5
Posted on Nov 11, 2023
The service attitude is not very good. There is no way to refund the deposit of 22 pounds.
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Anonymous User
Standard Twin Room
Stayed in Jul 2023
Other
21 review
1.0/5
Posted on Jul 21, 2023
The service is poor. The women were ok, the male waiters were all very arrogant and impatient. There is nothing prepared in the room, no hair dryer, wet hair, etc. I am impatient with the extra bed quilt. The tissue box is empty when I move in, and I am impatient to ask for tissue. Waited for several hours and urged several times without sending it. Really disgusted.
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Guest User
Premium Double Room
Stayed in May 2023
Family
1 review
2.7/5
Posted on May 28, 2023
The attitude of the front desk in the hotel lobby is average, I don’t feel it. Compared with Holiday Inns around the world, the appearance of this hotel is rather dilapidated, the corridor doors 🚪 are very dilapidated, the size of the room is small, and the toilet in the room has been redecorated, but it is not enough to satisfy General expectations. Slippers and toothbrush utensils in the room are not placed, so you have to ask the front desk to get them. The breakfast in the hotel is also extremely simple, so I probably won't stay here again.