Staybridge Suites Brownsville Reviews

Close to dining spots

The property was great considering I wasn’t prepared to stay in Brownsville, however I was able to get a room on really short notice.

I rarely write hotel reviews because most hotels are great and comfortable. There were several issues at this Staybridge that need to be addressed. (1) I arrived at the hotel at 6:02pm but no one came to the check-in desk until 6:15pm. There was no way to ring a bell to let anyone know that I was there. (2) Both elevators in the hotel were not working. My room was on the 3rd floor, so I asked for a room on a lower floor so I didn't have to carry up a suitcase to the 3rd floor. They would not make a room change, and I had to carry a suitcase up the stairs. (3) In the room, 1 of the televisions did not work at all. (4) The charging outlets between the beds had no power running to them. I had to charge my phone in the other room. (5) The elevators STILL were not working at 8:00am. I had to carry my suitcase back down the stairs. I understand 1 elevator not working but both? This is very inconvenient plus a huge issue related to accessibility. The hotel should have had this fixed asap. (6) As I showered in the morning, I looked up to see a cockroach climbing around the ceiling fan. It was really the icing on a very bad visit to this hotel.

The water system was not in proper working condition. Dirty, muddy, and solids floating water. Left within 15 minutes of checking in

WE WERE SATISFIED. MOTEL WAS CLEAN, AND ALL THE STAFF WERE FRIENDLY. I AM A VIETNAM MARINE VETERAN AND WAS EXPECTING TO GET A BETTER PRICE THEN WHAT I PAID.

Their website claims free shuttle to and from airport. They have no shuttle. There was no hot water. The bathroom light didn’t work. I would not recommend this place ever!!!!!

There was trash in the refrigerator and the bathroom unclean. I told the managers on duty but no fix nor refund!

Amazinf staff place is clean and close by everything. Will stay again

The only issue I had with the room was the sink’s faucet had no hot water and the faucet almost had no water coming out; otherwise it was nice!

The hotel room was clean, but the a/c is very loud and being a lite sleeper that was an issue.

They were clean, friendly and very helpful. We will definitely stay there again.

The overall stay was good. Unfortunately we had issues with a non working microwave on the first night of our 8 day stay. We notified the front desk and was told it would be looked out while we were out. After being out all day and coming back it still wasn’t working. It was never attended to. We also took bath showers due to bad draining in the bathroom.

Nice a quite place to stay at. Very confortable

I was suppose to have a King bed my entire stay and that didn't happen i paid for a king suite and didn't get that instead i got a queen suite that was handicap accessible not happy at all with my booking through ********** cus you said you verified that i was getting a king suite