Hotel Atlantida Sol

Have a nice stay

Hotel with large and very clean facilities, but with old facilities.

Everything's good

Bom ambiente, Funcionários simpáticos. Mas fomos para relaxar e não se conseguiu. Janelas com isolamento muito.., muito.. fraco toda a noite com um barulho, o mar estava agitado, pensámos que o barulho era das ondas, mas vínhamos á varanda e mal se ouvia as ondas, ficámos sem saber de onde vinha aquele barulho. A certeza é que fomos para acalmar o sistema nervoso e saímos daí mais nervosos. O pequeno almoço, foi espetacular, não faltou nada e com abundancia,

For an opinion to be fair and honest, you must properly argue it. In any case, I ask for the benefit of the doubt and if anyone doubts what I have stated, well… very easy! Check it out. We arrived at this hotel and at the reception a polite lady, but without many explanations of the facilities that we could use and chewing gum, took note of our identity and assigned us the corresponding room (with sea views, as requested). The room was spacious but adequate for a hotel like this. It had deficiencies in cleanliness such as sand from the beach on the floor from previous users. The spacious, soft spring mattress and the unbearable pillow, which made the first night an ordeal. The bed in question was adorned with a sky blue band, which had some whitish stains, (poorly cleaned) suspiciously, from biological remains. The curtains needed to be cleaned immediately. The large terrace with good views, but both table and chairs had the same deficiencies in cleanliness. There are too few cleaning staff for so many rooms, so it is impossible for them to do their job properly, no matter how hard they try. The pool, with pleasant fresh water (there is another indoor pool with a jacuzzi that we were not informed about), is not monitored. One of the showers, as well as the gym that they advertise, was “out of order”. The sun loungers are few and sunbathed and look unhealthy, but by putting a towel over them you can mitigate this inconvenience. They have straw shade, which is a danger for tall people, as was my case. As they do not serve meals, you can, in the pool canteen, order something light (a basic hamburger or sandwich) until 5:00 p.m. local time and eat it on the terrace; after this time they close and the food is gone (paying of course). Of the recreational activities advertised on a board: not a single one. The cafeteria is only attended at certain times by a young lady (Olga), with a perfect smile and proven kindness. She is the best thing about this hotel and I don't think it will last long (I recommend the mojitos she makes). The big drawback is that there is no other staff and her service hours are very limited. The breakfast is very basic, catered, so it was monotonous and lacking in variety. The hotel is located near the coast, far from anywhere, but it is true that about 300 m away there is a restaurant, pizzeria and hamburger joint (we went to the latter one day for dinner and we were happy with the service received). In short, it has been one of the worst hotels we have stayed in, but it was a last minute choice and we took what we found free.

Since you took away my ability to write a review on Booking (weird weird), then I'm marking it here too :) It's overpriced for the quality of the establishment. I asked to change rooms twice because they were dirty (hairs on the toilet, traces of fluids on the bedside tables, dead insects on the floor, numerous traces on the mirrors, fungus on a headboard and a layer of dust on the headboard of the second room). The third room was ok in terms of cleanliness, but I think I was lucky. All the furniture and facilities are in very poor condition. The smell of the rooms on the parking side is disgusting. There is an abnormal humidity level in these rooms. And given the equipment on the cleaning lady's trolley, it's not surprising that they are reduced to this quality of work. Only one sponge and one washcloth? Anyone who has ever worked in the hotel industry can confirm that it is indecent to see such equipment cleaning hotel rooms. Besides, where is the "do not disturb" sign? Because when the cleaning lady comes into the room while I am in my underwear, it is slightly uncomfortable!! This is the first time that I have paid for breakfast in a hotel without eating it, because it was very low-end. I am attaching all the photos to prove it, because otherwise people will say that I am the one who is complicated, as the manager implied to me... After talking to the manager, he explained to me that "I don't like it" and that his staff is tired from the season. The staff is incredibly kind, and if they were paid more they would perhaps do a better job! I have already told you, but don't forget that without your staff, there is no hotel! You sincerely deserve to lose your stars. Run away.