To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.7
Service3.8
Cleanliness3.9
Filter by:
Sort by:
All reviews(60)
Positive reviews(23)
Reviews with photos/video(2)
Negative reviews(7)
Hector S.
Premium Double Room
Stayed in Oct 2024
Family
7 review
4.5/5
Great
Posted on Nov 10, 2024
A good experience overall. I always find fault with the rooms, but in this case everything was fine.
Original TextTranslated by Google
Xingselvyousheying
Premium Double Room
Stayed in Oct 2024
Couples
40 review
4.5/5
Great
Posted on Oct 7, 2024
Except for the small room, everything else is great. The breakfast is rich, the service is thoughtful, the environment is quiet, the scenery is beautiful, and there are plenty of parking spaces. Breakfast starts at 8 o'clock on weekends and 7 o'clock on weekdays.
Original TextTranslated by Google
6/9
Guest User
Premium Double Room
Stayed in Jun 2024
Couples
32 review
4.7/5
Amazing
Posted on Jul 3, 2024
The room is very clean, close to the Palace of Versailles, 6 kilometers away, free parking, and there is a large supermarket opposite, which is very convenient for shopping. It is very cost-effective and is the first choice for driving.
Original TextTranslated by Google
Shanghaiashu
Premium Double Room
Stayed in May 2024
Family
11 review
3.2/5
Posted on May 28, 2024
The room is much smaller than the size stated, and only one set of towels is provided for two people. The service needs to be improved.
Original TextTranslated by Google
Fankaikaikaizi
Premium Double Room
Stayed in Nov 2023
Couples
20 review
2.5/5
Posted on Nov 6, 2023
Cleanliness and location are OK. Let’s just say it’s very annoying. We booked on Ctrip that included city tax. When we checked in, the waiter also included tax. When we checked out, the waiter asked us for city tax. It actually cost 108 euros for 2 nights, which was outrageous. Later, t complained to Ctrip, and Ctrip helped refund this part of the fee.
Original TextTranslated by Google
Guest User
Premium Double Room
Stayed in Apr 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on May 2, 2024
There is a parking lot, but no elevator
Original TextTranslated by Google
brisset sophie
Premium Double Room
Stayed in Jul 2022
Couples
2 review
3.5/5
Posted on Jul 16, 2022
A little dilapidated
Original TextTranslated by Google
belindabotes15
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 15, 2024
Our stay was met by an amazingly friendly and helpfull hostess A who attended to our every need. Our room was clean and spacious, the area was quite and safe. We had a very enjoyable stay. I will deffinately recomend BW for value for money.
Response from Property: Dear Belinda Thank you so much for sharing your experience of staying at the Best Western The Hôtel Versailles 3*. Your compliments put a smile on the faces of all the teams who take care of our guests every day. We are pleased to read that you were satisfied with your spacious and cosy room. Thank you for highlighting the calm and safety of our neighbourhood. This is one of the aspects that our guests appreciate most for a relaxing and serene stay. We are touched by your recommendation and would like to thank you for your positive comment about the value for money of our hotel. You are welcome to come and enjoy it again, and when the weather is fine you will be able to take advantage of our terrace and its green setting. Luana Laignel General Manager, Best Western The Hôtel Versailles
Guest User
Stayed in Aug 2023
Couples
4.0/5
Very Good
Posted on Aug 18, 2023
Excellent location. maybe I just miss understanding the front desk girl what she telling me that breakfast deals. I will not filling so disappointed. and make sure what I have and what I don't. I don't want to having a surprise payment.
HandJMcG
Stayed in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 11, 2023
Arrived late at night having been given an entry code as the reception desk was closed. Self check in was easy, room was quiet clean and comfortable with nice tea and coffee making facilities. Hotel is located on a business park with good access roads to travel onwards to Paris & the south.
Response from Property: Dear Host, I would like to thank you for sharing your thoughts with us. The team is delighted to read about your pleasant stay with us and your special appreciation of the comfort and little touches in your room. Thank you for underlining the quality of our services, which we strive to provide on a daily basis. We are pleased to read that we met your needs during your stay in Versailles and that we were able to inform you about our services. I hope you enjoyed our region and we look forward to seeing you again on your next trip. Luana Laignel General Manager Best Western The Hôtel Versailles*** 01 39 56 48 11
Guest User
Stayed in Mar 2023
Other
3.0/5
Posted on Mar 30, 2023
Last Year In April I Surprised My Wife For Her Birthday To A 2 Week Trip To Versailles However When We Arrived It Was Beautiful However On The First Night A Waiter in the restaurant fell over and covered me in champagne however he apologized and told us we would get a refund just because of that incident then we had our food my wife had Prawns and chips and I Had Duck soup both were great! and that's it as well I Loved the view of the Versailles Place and the pool
Guest User
Stayed in Jan 2023
Family
3.0/5
Posted on Jan 31, 2023
Front staff were kind and helpful. (However front desk closes at 11:00pm so difficult to check in after that) Room was small, and sofa bed had a stain on the top comforter when we arrived. Towels and toilet paper were not offered or replaced daily (we were there for 5 days) hallway was in need of a vacuum. Bed was comfortable and shower was warm. No mini fridge or anywhere to put food for longer stays. Overall okay, however would not stay again
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 31, 2023
Great location in a small town near Versailles. About 20 minutes to Versailles and a grocery store across the street. Rooms small but safe, clean and comfortable. Friendly staff. Meets the bill for a two day visit to Versailles without the tourist hustle and bustle of Versailles.
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
The best experience! Close to the metro station to get to Paris in 10 minutes. Good service, clean, great food, very nice room. I went for one day with my best friend and we had the best time. Very comfortable and nice hotel. I recommended it 100%.
Guest User
Stayed in Jan 2023
Couples
4.0/5
Very Good
Posted on Jan 26, 2023
Première expérience chez Best western Versailles . hôtel bien situé à 15 minutes du château .Chambre très propre et literie de qualité. Le petit déjeuner est copieux et varié. Très bon accueil et personnel agréable.