Str. Barbu Văcărescu 164A, Sector 2, Bucharest, 020285, RomaniaView Hotel Details
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Caro Hotel Guest Reviews
4.2/5
Very Good
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(48)
Positive reviews(44)
Reviews with photos/video(7)
Negative reviews(4)
Guest User
Premium Double or Twin Room
Stayed in Apr 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 12, 2024
Good clean and cozy rooms, good breakfast, kind staff but not effective all time.
Nazir
Economy Double or Twin Room, Non Smoking
Stayed in Jan 2023
Business travelers
51 review
2.5/5
Posted on Jan 27, 2023
Book only when nothing else available 😂
Guest User
Economy Double or Twin Room, Non Smoking
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The room is a bit old, the lobby is nice and the coffee is good
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Guest User
Economy Double or Twin Room, Non Smoking
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Will stay again next time
Original TextTranslated by Google
tannytans21
Stayed in Jul 2024
Travel with friends
4.0/5
Very Good
Posted on Jul 2, 2024
OH MY GOSH!! THIS PLACE IS AMAZING! When I booked I figured it was cheap and cheerful so honestly wasn't expecting much but this hotel is so beautiful. The decor is fabulous, the rooms are spotless and the staff are very very friendly and speak amazing English. We came here for 2 nights and 3 days as a short trip but got so much more then what we had expected. The food was tasty, the drinks are cheap and the hotel is in a brilliant location. The exchange rate here is INSANE so it works out to be super cheap. We took Uber mostly which was averaging about £4-£8 we went into the town which was cute but we went on a Sunday so didn't do much exploring just had lunch and a couple drinks. The hotel is so much more up market then what I expected. And it's worth even more money then I paid (approx £65 per night- for a basic room for x2 adults) The quality of service deserves MUCH more. The food was lovely and had plenty of options. They measure the drinks but for the price you can't complain. Funnily enough spirits are cheaper then wine ?? The hotel is literally 20 minutes from the airport so can't complain about that, I fact I can't complain about anything! The only downside is the pool is a bit crap and not really for chilling as it's apart of the gym so it's mainly to do laps. The sauna and steam rooms are lovely and there is plenty of outside space I would 100% recommend to anyone and I would happily come back again.
Response from Property: Dear Tannytans21, Thank you for your glowing review! We are thrilled to hear about your amazing experience at Caro Hotel! Your feedback is incredibly valuable to us, and we can't thank you enough for taking the time to share your thoughts. It brings us great joy to know that the decor, cleanliness, and the friendliness of our staff exceeded your expectations. These are aspects we take great pride in, and your recognition motivates us to maintain these high standards. We're also delighted that you found the quality of food and drinks, along with our pricing, to enhance your stay. It's heartening to hear that our strategic location contributed to an enjoyable and affordable travel experience. Your comments on the exceptional quality and value offered by our hotel are greatly appreciated and significant to us. It’s affirming to know that we provided more than you anticipated, making your short trip memorable. Regarding the pool, we take your feedback seriously and want to assure you that we are constantly looking for ways to improve all our amenities. We appreciate your honesty and understand the importance of a relaxing pool area. Please rest assured that we are taking steps to enhance this feature for a more enjoyable experience. We sincerely encourage you and all potential guests to visit us again. With our commitment to excellence and continuous improvement, we look forward to making your next stay even more remarkable. Thank you once again for recommending our hotel. We eagerly await the opportunity to welcome you back for another unforgettable experience. Best regards, Caro Team
Julia Z
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 23, 2024
It was a magical experience and I am so happy that I lived, in this place, one of the most wonderful moments of my life. The room was wonderful and is one of the most beautiful hotel rooms in Bucharest. All this sense of tranquility and good taste is due to the location of the hotel, the staff that makes sure everything is perfect and the entire team that works there.
Response from Property: Dear JuliaZ, Your wonderful description of your stay at Caro Hotel warmed our hearts and we're truly delighted to hear that you had a magical experience. It's indeed our pleasure to provide our guests with the tranquility and good taste you've mentioned. Your kind words about our room and staff are highly appreciated. It's gratifying to know that our team's efforts in making everything perfect for our guests have not gone unnoticed. Thank you for sharing this experience. We look forward to welcoming you back for more wonderful moments. Warm Regards, Caro Team.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 23, 2024
Valentina este minunata mereu si prepara cele mai bune limonade. Mergem des la terasa si restaurant si este o placere de fiecare data! O oaza de liniste intr-un oras agitat ! You will love Valentina and her limonade and frappe and the quiet terrace surrounded by trees and grass !
Rosca R
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 14, 2024
Very friendly waitress, Valentina, at Glucoza Bar. Made us feel very well and welcome. She was very promt and cheerfull and most helpful. The bar itself is a nice one, outside, on a terrace, with a smoking area. I warmly recomend the hotel, bar and staff.
Response from Property: Dear Rosca, Thank you very much for your kind and beautiful words. Valentina will be thrilled to hear your feedback. We are glad you liked the Glucoza Bar and everything it has to offer! Moreover, we are honored to be your recommendation regarding the hotel, bar, and especially staff. We are looking forward to welcoming you again soon! Warm regards, Ioana D, Guest Relations Officer
C S
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 11, 2024
Excellent service, friendly stuff, good food. Much qppreciated Valentina's service at Glucoza Bar. Fabulous pizza. There is a beautiful garden arround the hotel by the lake. The area is mostly for business but there are plenty of options to go downtown. 20 mins by subway to the Old City. Also, minutes walkin there is a shopping center.
Response from Property: Dear C S, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our service, friendly staff, and delicious food, especially at Glucoza Bar. Valentina will be happy to know that she made a great impression! It’s also great that you had a chance to explore our beautiful garden by the lake—a special feature of our hotel. The convenient location near the business district and easy access to downtown and shopping certainly add up to the experience. We look forward to welcoming you back soon! Warm regards, Ioana D, Guest Relations Officer
Ioana D
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 6, 2024
We had a casual lunch at the Glucoza Bar and Valentina was amazing. We were with our 3 year sold and her and all the stuff and Caro did the best to make our meal and entire experience a pleasant one. Food was unbelievable and draft beer cold and great.
Response from Property: Dear Ioana, Thank you for sharing your wonderful words! We're delighted to hear that you had such a pleasant experience at Glucoza Bar. Valentina and the entire team are always eager to go the extra mile, especially when it comes to making families feel welcome. We're thrilled that you enjoyed the food and that the cold draft beer hit the spot. We hope to see you and your family again soon for another great meal! Warmest regards, Ioana D, Guest Relations Officer
Catalin M
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 4, 2024
Very pleasant atmosphere and the waitress (Valentina) very kind. Prices are reasonable. The wines are maybe a bit expensive, but the local beer is good and cheap. The place is not very crowded and the music is at a low volume . I hope to come back soon
Response from Property: Dear Catalin, Thank you for your kind review! We're thrilled to hear that you enjoyed your evening at Glucoza bar and found the atmosphere pleasant. Valentina will be delighted to know her service stood out to you. We're glad you appreciated the local beer and found the prices reasonable, although we’ll take your feedback about the wine prices into account. We look forward to welcoming you back soon for another relaxing evening. Cheers! Warm regards, Ioana D, Guest Relations Officer
Julius C
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 30, 2024
Excellent location near bus station and metro station is only 15 minutes away, and customer service by Alex is amazing! The restaurant was very good too (I had pizza, orange juice and crème brûlée) and affordable too! Restaurant is very convenient and they are open late
Response from Property: Dear Julius, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience, especially with Alex at the front desk. It's wonderful to know he could accommodate your early check-in and make your stay so comfortable. Our team always strives to provide exceptional customer service, and we're glad Alex left such a positive impression! He is truly adding value to our team. We're also pleased to hear you enjoyed the restaurant and found the food to be both delicious and affordable. We aim to make dining convenient and enjoyable, especially with our extended hours. We are looking forward to welcoming you back soon for another pleasant stay! Warm regards, Ioana D, Guest Relations Officer
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 24, 2024
Cheers to Valentina for a memorable evening. Always on point and had great sugestions for food and wine, and always with a smile on her face. Pizza is worth the wait and the wine selction is more than i hoped. The atmosfere was more than ok with lovely concert cafe music
Adrian D
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 23, 2024
Valentina is one if not the best bartenders in the entire complex. Always happy and on point! She makes all the experience more delightful either if she's working at the Glucoza or the WineBar! Definitely worth meeting her whenever you come to this place!
Response from Property: Dear Adrian, It's wonderful to hear that you had such a great experience at the bar! Valentina is a true gem, adding a special touch to the atmosphere with her energy and dedication. It’s amazing when staff like her make a stay more memorable, whether at Glucoza or the WineBar. We will happily pass your compliments to her! Thank you for sharing these beautiful words with us! Best regards, Ioana D, Guest Relations Officer
Vlad T
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Sep 22, 2024
My favorite hotel for many years, with top management, kind and obliging staff. Varied menus, selected wines. And at Glucoza bar... my favorite waiter is Valentina, especially kind, polite, attentive, she knows how to bend to the client's wishes, she serves an example according to the label... Try it.
Response from Property: Dear Vlad, Thank you so much for your loyalty and for making Hotel Caro your favorite place to stay over the years! We are delighted to hear that our team, along with our menu and wine selection, continue to meet your expectations and please you at every stay. A special mention for Valentina at Glucoza Bar—it's wonderful to know that her professionalism, attention to detail, and genuine care have made such a positive impression. We will certainly share your compliments with her, and we’re proud to have her as part of our team. We look forward to welcoming you back for many more wonderful stays! Kind regards, Ioana D, Guest Relations Officer