Ibis Buenos Aires Congreso Reviews

Hotel was kinda old, still clean location was great. But so many homeless people around the area.

Because of Argentina strike, I have to make a reservation one night again in this hotel. So I didn't eat the breakfast. The room is so small and. And the noise is so big.

I had a very frustrating experience at this hotel due to an excessively slow check-in process. It took the receptionist 40 minutes to check in a single group ahead of me and another 20 minutes for my own check-in, making me late for an important meeting. The receptionist seemed out of it and claimed that this was typical in Argentina, but having traveled around the country, I never encountered such inefficiency before. The room itself was just average and didn’t make up for the poor service. I do not recommend this hotel based on my experience.

Reception was so slow to check us in - I waited 45 minutes

Both services and cleanliness have room for improvement!

very nice…including accommodation,souranding,senary,city building …

Good service. Very helpful staff. Restaurant staff are very informative

The room and bed were very nice. There was no top sheet. The blanket was a bit heavy for the summer and it bearly overed the matress. The breakfast had the basics tha I like, whole whweat bread, ham, cheese, yougar and orange juice when I ate in the first half hour. The put out ceral and bowls as I was leaving. They may have put out sweet rolls and other pasteries after I left.

Nice location. Very near to metro station. But the sanitation is a little bit unsatisfying

It shows that I stayed here for one day, but the clerk actually made a lot of mistakes. First of all, I told him when I checked in the day before that I was staying for two days, but he didn't seem to notice that he only charged me city tax for one day, so I called Uber in the morning and prepared to leave for the pier early in the morning for a day trip to Uruguay. When I told the clerk that I was staying for two days, why did you only charge me city tax for one day yesterday? Only then did the clerk find out that I was staying that day, and when I was about to leave, he told me that my room could not be stayed for two consecutive days and that it had been reserved for other guests. I was also asked to immediately fix my luggage in the room and leave it at the front desk. I felt very helpless and even called a taxi. As a result, I wasted the cost of the online taxi because I had to go to the room again to pack my luggage, and it took me 15 minutes to put my luggage away. Pack it up and put it at the front desk. Then I had to hurriedly call a taxi to the pier to prepare for a day trip to Uruguay by boat. The most helpless thing is that the clerk asked me if I could temporarily extend my stay for one more day? But obviously I booked for four days and then canceled the last two days because his previous service was so bad. I really don’t understand why it was said that I booked for one day and then extended for another day. So I was asked to change rooms. In addition, when I checked out, there were even more mistakes. I told another clerk on duty that I had canceled the last two days of my stay. He actually said that I had only canceled the last day, but the hotel still had reservations for the first day. Fortunately, I have the record of canceling the room in my mobile phone. I found the information on the booking platform and the cancellation information on my mobile phone. Then he slowly found my cancellation on his own computer. information. After several consecutive stays, I feel that the staff here have poor follow-up on all services, which is very disappointing.

Perfect location, you can walk to the entire center of Buenos Aires, great connectivity, many places to eat nearby. It meets the necessary cleanliness. A functional hotel.

The breakfast was normal, the front desk guy had a good service attitude and helped print the next flight ticket. It was very convenient to visit the attractions around, and restaurants and supermarkets were very close. The only bad thing was the elevator, which was very slow

The breakfast is quite limited and there is not much choice. The hotel staff are good and can store luggage for free. However, there is no socket next to the bed, which is very inconvenient.

Good location, very comfortable walk to the obelisk on Sunday. Plenty of hot water, fast WiFi, ok breakfast, no kettle, water can be collected in the breakfast room on the first floor.