Jadson Almeida
January 4, 2024
The hotel is well located, the rooms are clean and the facilities are in good condition. I had a problem upon arrival because I booked a room through Trip for 4 people and at the hotel, they told me that 4 people were not allowed in one room. So, the attendants gave me the option to book 2 rooms or cancel the accommodation. Now, imagine: where would I go with my family at 8 pm in another country? I was quite upset about this. I had to book two rooms, pay extra and amazingly: when I arrived the first room had two king beds, meaning my family and I could fit in one room without any problems. Trip should observe this before selling accommodations so that the customer is not harmed.
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