To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(109)
Positive reviews(100)
Reviews with photos/video(2)
Negative reviews(9)
Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Very nice staff and facilities. Not far from the famous Anchor Bar. Walking distance.
Guest User
King Room - Non-Smoking
Stayed in Mar 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 4, 2023
More than anything, the customer service stood out to me. The staff was absolutely great!
Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Oct 2023
Family
33 review
5.0/5
Outstanding
Posted on Oct 22, 2023
The guest rooms are spacious, clean and hygienic, and the service attitude is warm and thoughtful. There is pick-up and drop-off service from the airport, train station and bus station, and breakfast is included. It is rich in nutrients: eggs, cakes, bread🥯, jam, hot water, mineral water, coffee, milk, and pears. Enthusiastic guide for travel. Print the bus timetable to Niagara Falls, which buses to take and where to take them.
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6/7
Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Jul 2023
Friends
11 review
2.5/5
Posted on Jul 7, 2023
The room is not bad, the worst is the breakfast, no hot food, no yogurt, only a few slices of bread and coffee, and there is a special charge for breakfast. In fact, the hotel said that their breakfast is included in the room rate, and there is no special charge. I don’t know why Ctrip. There are rates with and without breakfast.
Staff was very friendly and outgoing. Hotel is a little older but well maintained. I would definitely stay there again.
Lynn
Stayed in Apr 2024
Family
4.0/5
Very Good
Posted on Apr 2, 2024
We stayed for a hockey game and loved the hotel ……the breakfast was much more than grab and go ……will stay there again
Reanna
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 1, 2024
I didn’t get the front desk lady’s name but she was so nice😌. The room was amazing and so much better than expected. Thank you so much for having us.
Ron
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 1, 2024
We were in Buffalo to watch Sabres/leaf game. People were awesome, room was huge. The shuttle came and picked us up after game, which was fantastic. Even the complimentary breakfast was good.
Kathleen
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 31, 2024
The staff was incredibly helpful and kind. They gave great dining recommendations. I’d stay here again.
Monte
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 27, 2024
My first time at this property...come to Buffalo for Live music shows. It is a little dated but very clean and well maintained. The room was huge, large screen TV, comfortable King bed, very large mini fridge easy to stock, microwave, coffee. The "Grab & Go" free breakfast was way more than expected and good! The free shuttle to downtown events blew me away-awesome. Even though the restaurant/bar is closed at this point , they sold great beers and wine from a cooler. great hot water pressure in the shower. it may just be seasonal but I had free valet & parking. Overall very friendly attentive staff.