33, Jalan Juru Sentral, Juru Sentral, Bukit Mertajam, Penang, 14000, MalaysiaView Hotel Details
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1 night
Wesley Hotel Guest Reviews
3.9/5
Good
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.5
Service3.8
Cleanliness4.2
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All reviews(74)
Positive reviews(71)
Reviews with photos/video(8)
Awesome stay(18)
Clean and tidy(8)
Great location(6)
Amenities lacking(5)
Many dining options(5)
Negative reviews(3)
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Excellent service received at the reception, the receptionist is so friendly and helpful.
Ooy Yoke
Premier Twin Room
Stayed in Sep 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Oct 30, 2024
Nice modern business hotel in a convenient location in the Iconic City area, with lots of dining options. Comfortable room size for 1 or 2 persons. However, if room is shared with colleague, then it may not be very convenient as the washing sink is located outside of the bathroom, next to a low counter with the kettle and cups. To improve - provide floor mat at the sink area as the floor might get wet when guest uses the sink.
Anonymous User
Colley Suite
Stayed in Sep 2024
Business travelers
6 review
3.2/5
Posted on Sep 7, 2024
As a business traveller, I think this is sufficient for me. However, the lack of amenities reduces personal relaxation time.
Triple J’s
Deluxe King Room
Stayed in Sep 2024
Business travelers
355 review
4.0/5
Very Good
Posted on Oct 11, 2024
Clean hotel. Checkim was fast. Room is clean and nice. Will come again.
Elzy Ovktafia
Deluxe King Room
Stayed in Jun 2024
Family
9 review
4.2/5
Very Good
Posted on Jun 26, 2024
I'ts a boutique hotel with basic room. All is good. Space was a concerns where no cupboard, only 2 hanger provided. The sink for brush the teeth and wash the face is outside the toilet, and will make the bedroom wet when using it. No other facilities except the room with the price of 200++night.
Greyson JY
Colley Suite
Stayed in Nov 2023
Solo travelers
22 review
3.0/5
Posted on Nov 12, 2023
Medium service but good location. But amenities is really simple and cheap quality. Nearby there is cafe and restaurants
Boon Keng
Colley Suite
Stayed in Jun 2024
Business travelers
111 review
4.2/5
Very Good
Posted on Jun 14, 2024
Overall is good and the room is nice. Definitely will come back and stay again
hooichin ong
Deluxe King Room
Stayed in Apr 2024
Booked for others
1 review
3.2/5
Posted on Jun 8, 2024
Convenient to get food with food court and many restaurants nearby.
Customer service was terrible. Guest's flight was cancelled by airline due to bad weather, but room rate was charged to credit card even the proof from airline has been given and informed to hotel before check-in date. The charging happened few days after the cancellation. Walked-in to the hotel wanted to discuss about the issue but the front counter staff kept me waiting for half an hour without able to meet with the management staff in the end. I was asked to Whatsapp to the management staff but no proper reply was received as well. Calls and negotiations made with both Trip.com and hotel side but end up with the disappointing answer of "we can't do anything". A very very bad experience indeed.
Ong Kok Peng
Premier King Room
Stayed in Apr 2024
Business travelers
25 review
3.0/5
Posted on Apr 7, 2024
Soundproofing very important but badly needed improvement for the hotel.
Breakfast was very good but need to have more variety especially for customer with long stay.
HJKOK
Deluxe Twin Room
Stayed in Oct 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Dec 20, 2023
very good hotel . staff friendly location ok . room space acceptable .
LUQMAN RAZALI
Deluxe Twin Room
Stayed in May 2024
Business travelers
58 review
4.0/5
Very Good
Posted on May 14, 2024
good, clean and customer friendly. Enjoyed my stay and will come back soon
Ryan
Deluxe King Room
Stayed in Feb 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Feb 8, 2024
Located in an excellent spot surrounded by numerous dining establishments, this hotel is an excellent option for business travelers. Although it doesn't rank as the most luxurious option available, its practicality and satisfactory features render it a reliable choice for those in search of efficient lodging close to essential local services. Its advantageous location is a significant highlight, providing guests the opportunity to savor the local dining scene and discover the surrounding area without hassle. It's an ideal match for those travelers prioritizing convenience and strategic placement over luxury.