Corner 10th Avenue, Josiah Tongogara Rd, Bulawayo, ZimbabweView Hotel Details
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Bulawayo Rainbow Hotel Guest Reviews
3.9/5
Good
72 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.6
Service4.1
Cleanliness4.0
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All reviews(72)
Positive reviews(56)
Negative reviews(1)
Lubelihle
Standard Twin Room
Stayed in Jul 2024
Couples
2 review
2.7/5
Posted on Jul 22, 2024
Hotel is now too old and sinks are blocked, can’t even brush your teeth properly in the bathroom. It really needs some hugs renovations. Wonder where the money goes instead of also developing the hotel. Beds are the same old ones from the Colonial times. A bit sad for such a hotel which was highly praised.
Rue Masoha
Standard Double Room Non smoking
Stayed in Jul 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Jul 27, 2024
The staff in this hotel are friendly, and very attentive to guests Concerns.
KingAzaN
Standard Double Room Non smoking
Stayed in Apr 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The place is clean and quiet It’s a 5 star for real
Guest User
Standard Twin Room
Stayed in Apr 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 18, 2023
Lovely stay had will definitely get to book again
Terry Travel
Standard Double Room
Stayed in Feb 2022
Couples
1 review
4.2/5
Very Good
Posted on Feb 19, 2022
The experience was great, the hotel is clean and everything is functioning properly. We didn't have any problems at all. The whole process of checking in was simple and fast without any inconveniences.
Anonymous User
Standard Twin Room
Stayed in Oct 2023
Business travelers
116 review
4.0/5
Very Good
Posted on Oct 20, 2023
The room is OK in Zimba
But it's really old, and many things can't keep up. For example, the door looks like it's been pried open, and the safety lock can no longer be closed.
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Anonymous User
Deluxe Double Room Non smoking
Stayed in Nov 2022
Business travelers
2 review
3.7/5
Posted on Dec 2, 2022
It's okay, it's generally expensive, and the hotel is old
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Guest User
Standard Twin Room
Stayed in Feb 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 5, 2023
safe and comfort,
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Guest User
Stayed in Dec 2024
Business travelers
3.0/5
Posted on Dec 3, 2024
Good breakfast. The hotel needs to improve on the televisions. You can hardly watch anything. The signal quality and picture quality are not up to standard
Guest User
Stayed in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 3, 2024
It is a very good hotel and the hospitality is very good..the services were very good indeed with the breakfast and dinner standing out
Guest User
Stayed in Oct 2024
Business travelers
3.0/5
Posted on Oct 22, 2024
Customer service was to the point, room was neat all the time of my stay, bathroom tiles slippery but no harm was caused
Guest User
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 17, 2024
A clean place, well situated in the CBD making it easy to get around. I Highly recommend this place. The service is also good. The only thing they need to work on is the shower as very little water came out during our stay. The food was amazing and delicious
Guest User
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 17, 2024
Overall its great place. food is great, the staff is very helpful and the service is exceptional. I did not sleep well because of the noise from outside and I could also hear the person in the next room snoring. Beyond that I loved my stay.
Durinda S
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 27, 2024
Our flight was cancelled at the airport, and the airline arranged accommodation at Rainbow Hotel for the affected passengers. Amidst a large, frustrated group arriving at the hotel, the only front desk staff member who appeared friendly and eager to help was Minenhle. Her warm personality helped me forget about the cancelled flight, and her presence made me feel at home.
Response from Property: Refreshing day Durindaf, Thank you for taking the time to share your experience at the Bulawayo Rainbow Hotel. We understand how stressful and frustrating flight cancellations can be, and we're glad to hear that our team, particularly Minenhle, was able to provide you with a warm welcome during this challenging time. Minenhle truly embodies our commitment to exceptional service, and we're thrilled to know her friendly demeanor made you feel at home despite the circumstances. Your kind words will be shared with her and the entire team, as they continue to strive for excellence in hospitality. We hope that your next travel experience is much smoother, and we look forward to welcoming you back under more pleasant circumstances. Safe travels and Warm regards, Hilda M General Manager
Guest User
Stayed in Sep 2024
Business travelers
3.0/5
Posted on Sep 22, 2024
What I was expecting and what I got was totally different. It is like the kind of service you offered us was tailor made because you knew we are Zimbabwe Tourism Authority. Breakfast which is the first meal of the day is supposed to be exciting but heeish it was nothing to write home about.