81 Nguyễn Tất Thành, Tân An, Thành phố Buôn Ma, Buon Ma Thuot, Dak Lak Province, VietnamView Hotel Details
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Muong Thanh Luxury Buon Ma Thuot Hotel Guest Reviews
4.6/5
Great
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.5
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All reviews(62)
Positive reviews(59)
Reviews with photos/video(14)
Friendly owner(13)
Awesome rooms(9)
Great location(7)
Convenient location(5)
Negative reviews(3)
samuel eel
Deluxe King Room
Stayed in Oct 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Have been a pleasant stay.
Decent English spoken reception and truly care about your needs. Will surely come back again.
Location wise it's convenient too for tourist as museum are in walking distance
6/7
Response from Property: Dear Valued Guest, Warmest greeting from Muong Thanh Luxury Buon Ma Thuot! Thank you for your choosing to stay at our hotel and for taking the time to write a review. We sincerely apologize that your stay didn't meet your expectations. We believe that by receiving your feedback, the quality of hotel services will improve, allowing us to welcome you back with even better service. With our best regards, Mr. Nguyen Thanh Long - General Manager at Muong Thanh Luxury Buon Ma Thuot!
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Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Dec 18, 2024
Hallway carpet needs to updated some areas were clumped and uneven also they dont vacuum specially the rooms. The bedsheets are not replaced and no pillow cases. The pillows smells perfume from the previous occupants. Very disappointed
Response from Property: "Dear Valued Guest, Thank you for choosing to stay at Muong Thanh Luxury Luxury Buon Ma Thuot. We are pleased to hear that you enjoyed your stay with us. We look forward to serving you on your next trip. Thanks & Best regards, Nguyễn Thanh Long General Manager"
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Auplish
Executive Suite
Stayed in Sep 2023
Business travelers
44 review
3.5/5
Posted on Sep 13, 2023
A pleasant surprise for a small town, but language was a big challenge. They were out of most drinks.
Response from Property: Dear Valued Guest,Thank you for taking the time to post a review on Trip.com about your recent stay with us at Muong Thanh Luxury Buon Ma Thuot Hotel.It is disappointing to know that your recent stay experience fell short of your expectations. Please accept my sincere apologies for the inconveniences caused. Once again, thank you for your feedback. I certainly look forward to welcoming you back to Muong Thanh Luxury Buon Ma Thuot Hotel soon to experience more of our ultimate offerings.Best regards,
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Guest User
Deluxe King Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Fantastic
Response from Property: Thank you for your staying our hotel. We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services everyday. We looking forward to serve you in the next trip. Thank you and Best Regard.
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Guest User
Deluxe King Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Clean and quiet room. Breakfast is varied and delicious. Receptionist and service staff are attentive and thoughtful.
Original TextTranslated by Google
Response from Property: Dear Valued Customers, Thank you for choosing to stay at Muong Thanh Luxury Buon Ma Thuot Hotel. Thank you for your wonderful review, this is what the staff of Muong Thanh Luxury Buon Ma Thuot Hotel always strives for to bring the vacation as expected to customers. Your review is the motivation for Muong Thanh Luxury Buon Ma Thuot Hotel to maintain the quality of service and continue to develop in the future. The hotel hopes to have the opportunity to welcome you back in the near future. Best regards! Nguyen Thanh Long - Director of Muong Thanh Luxury Buon Ma Thuot Hotel
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Guest User
Deluxe Twin Room
Stayed in Sep 2024
Business travelers
164 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room is large, bright, clean and sanitary. The hotel is conveniently located next to a shopping mall. The waiter has a good attitude, but the phone in the room doesn't seem to be connected to the front desk.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Warmest greeting from Muong Thanh Luxury Buon Ma Thuot! Thank you for your choosing to stay at our hotel and for taking the time to write a review. We sincerely apologize that your stay didn't meet your expectations. We believe that by receiving your feedback, the quality of hotel services will improve, allowing us to welcome you back with even better service. With our best regards, Mr. Nguyen Thanh Long - General Manager at Muong Thanh Luxury Buon Ma Thuot!
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Shangxiansheng-
Deluxe Twin Room
Stayed in Sep 2024
Business travelers
92 review
4.0/5
Very Good
Posted on Sep 19, 2024
It is similar to the Four Seasons in China. After all, it is also a hotel in various parts of Vietnam.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Warmest greeting from Muong Thanh Luxury Buon Ma Thuot! Thank you for your choosing to stay at our hotel and for taking the time to write a review. We sincerely apologize that your stay didn't meet your expectations. We believe that by receiving your feedback, the quality of hotel services will improve, allowing us to welcome you back with even better service. With our best regards, Mr. Nguyen Thanh Long - General Manager
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Guest User
Junior Suite
Stayed in Jul 2024
Business travelers
17 review
4.5/5
Great
Posted on Jul 17, 2024
The room was not cleaned accurately, and there were foreign objects on the floor that were not swept away. However, new bath towels and supplies were provided twice a day, which was very considerate. Except for the inaccurate cleaning, everything else was great.
It is worth mentioning that the swimming pool here is the largest swimming pool I have ever encountered, so you can swim to your heart's content.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greeting from Muong Thanh Luxury Buon Ma Thuot!Thank you for your choosing to stay at our hotel and for taking the time to write a review. We sincerely apologize that your stay didn't meet your expectations.We believe that by receiving your feedback, the quality of hotel services will improve, allowing us to welcome you back with even better service.With our best regards,Mr. Nguyen Thanh Long - General Manager at Muong Thanh Luxury Buon Ma Thuot!
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Hongdangxiaohong
Deluxe Twin Room
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Clean room, friendly staff, beautiful city view too
Original TextTranslated by Google
Response from Property: Dear Valued Customers,
Thank you for choosing to stay at Muong Thanh Luxury Buon Ma Thuot Hotel.
Thank you for your wonderful review, this is what the staff of Muong Thanh Luxury Buon Ma Thuot Hotel always strives for to bring the vacation as expected to customers.
Your review is the motivation for Muong Thanh Luxury Buon Ma Thuot Hotel to maintain the quality of service and continue to develop in the future.
The hotel hopes to have the opportunity to welcome you back in the near future.
Best regards!
Nguyen Thanh Long - Director of Muong Thanh Luxury Buon Ma Thuot Hotel
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Ngân
Executive Suite
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 13, 2024
Convenient location in the center, my family stayed in the highest room category, the room was cleaned very often and cleanly, service equipment was not too new but okay. The minus point is that the swimming pool does not have towels and the breakfast is not very diverse.
Original TextTranslated by Google
Response from Property: Quý khách hàng thân mến,Cảm ơn sự lựa chọn của quý khách khi đặt dịch vụ lưu trú tại Khách sạn Mường Thanh Luxury Buôn Ma Thuột và đã chia sẽ về trải nghiệm trong chuyến đi của mình, nhhững phản hồi của quý khách là vô cùng quan trọng để khách sạn có thể cải thiện chất lượng dịch vụ ngày một tốt hơn. Khách sạn hy vọng rằng có cơ hội được đón tiếp quý khách một lần nữa với một chất lượng dịch vụ hoàn hảo hơn. Chúc quý khách và gia đình sức khỏe cùng thành công.Trân trọng.Nguyễn Thanh Long - Giám đốc Khách sạn Mường Thanh Luxury Buôn Ma Thuột
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Guest User
Deluxe King Room
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Great
Original TextTranslated by Google
Response from Property: Quý khách hàng thân mến,Cảm ơn sự lựa chọn của quý khách khi đặt dịch vụ lưu trú tại Khách sạn Mường Thanh Luxury Buôn Ma Thuột cho chuyến đi của mình và giành thời gian đóng góp ý kiến về trải nghiệm tại Khách sạn. Khách sạn rất lấy làm tiếc vì những trải nghiệm đã để lại ấn tượng không tốt cho quý khách, chúng tôi - đội ngủ nhân viên Khách sạn gửi lời xin lỗi chân thành vì những bất tiện mà quý khách đã phải trải qua trongquá trình lưu trú . Chúng tôi hi vọng rằng sẽ nhận được phản hồi của quý khách về sự không hài lòng trong khoản thời gian lưu trú tại Khách sạn để chất lượng dịch vụ khách sạn sẽ được cải thiện và sẵn sàng đón tiếp quý khách một lần nữa.Trân trọng, Nguyễn Thanh Long - Giám đốc Khách sạn MườngThanh Luxury Buôn Ma Thuột
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Chơn Nguyện
Deluxe King Room
Stayed in May 2024
Family
2 review
4.0/5
Very Good
Posted on May 28, 2024
Help customers enthusiastically
Original TextTranslated by Google
Response from Property: Quý khách hàng thân mến,Cảm ơn sự lựa chọn của quý khách khi đặt dịch vụ lưu trú tại Khách sạn Mường Thanh Luxury Buôn Ma Thuột.Cám ơn quý khách vì đánh giá tuyệt vời trên, đây là điều đội ngũ nhân viên khách sạn Mường Thanh Luxury Buôn Ma Thuột luôn hướng tới để mang lại kì nghỉ đúng như mong đợi cho khách hàng. Đánh giá của quý khách là động lực để Khách sạn Mường Thanh Luxury Buôn Ma Thuột giữ vững chất lượng dịch vụ và tiếp tục phát triển trong tương lai.Khách sạn hy vọng rằng có cơ hội được đón tiếp quý khách quay lại trong thời gian sắp tới.Trân trọng !Ngô Sỹ Linh - Giám đốc Khách sạn Mường Thanh Luxury Buôn Ma Thuột.
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bui min
Deluxe Twin Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Quiet. Clean rooms and best service.
Original TextTranslated by Google
Guest User
Deluxe King Room
Stayed in Aug 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Sep 20, 2024
I stay here every time I come, the best hotel in Buon Ma Thuot.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Warmest greeting from Muong Thanh Luxury Buon Ma Thuot! Thank you for your choosing to stay at our hotel and for taking the time to write a review. We sincerely apologize that your stay didn't meet your expectations. We believe that by receiving your feedback, the quality of hotel services will improve, allowing us to welcome you back with even better service. With our best regards, Mr. Nguyen Thanh Long - General Manager
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Guest User
Deluxe King Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The staff were all friendly and the rooms were clean and tidy.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Warmest greeting from Muong Thanh Luxury Buon Ma Thuot! Thank you for your choosing to stay at our hotel and for taking the time to write a review. We sincerely apologize that your stay didn't meet your expectations. We believe that by receiving your feedback, the quality of hotel services will improve, allowing us to welcome you back with even better service. With our best regards, Mr. Nguyen Thanh Long - General Manager at Muong Thanh Luxury Buon Ma Thuot!