Michael
June 7, 2024
Had to wait 30 minutes on arrival to check in because they gave my room to someone else, when it came to using the washroom after returning from an event at 1 in the morning, we found;
-no hot water at all in the shower,
-old used shower supplies left in the bathtub,
-the bathtub drain was clogged,
-and no towels (seemingly minor issue compared to the others, right?)
To top it off, the phone to call room service in our room didn't work, and we were all exhausted so didn't find it worth it to go all the way back down from the top floor, to a front desk that had absolutely nobody behind it anyways.
Wouldn't stay here again if you paid me.