Hemu Surprise Hotel Reviews

Response from Property: 尊敬的客人：您好！非常感謝您選擇我們的酒店，並分享了您的入住體驗。我們很高興聽到您對酒店的整體環境和設施感到滿意，尤其是它對家庭和朋友出遊的友好性，以及免費升級為您帶來的驚喜。關於您提到的地下室問題，我們酒店沒有地下室哦～因為我們酒店是以山而居，所以房間錯落有致，不是在地下室，您出門轉彎看樓道的窗外就能看到一樓的風景啦！我們所有的房間都不會讓客人住在地下室喲~再次感謝您的寶貴建議和反饋，您的意見對我們至關重要。期待您未來再次光臨，我們將繼續努力為您提供更優質的服務和更舒適的住宿體驗。

Response from Property: 尊敬的貴賓：您好！非常感謝您對我們如此高的評價，看到您的點評小舒非常感動，您的表揚就如冬日裏的一股暖流，温暖了我們的心。一直以來酒店秉承着“用心服務”的理念，從您步入舒泊瑞斯酒店的那一刻開始您就是我們的家人，我們希望用自己的貼心服務給您家人般得照料，希望舒泊瑞斯酒店就是您在禾木温暖的家外之家！酒店還可以免費送到看日出的地方呢，您有需要就可以找我們的管家預約哦～您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力為每一位客人提供賓至如歸的入住感受。熱切期待您的再次光臨，歡迎常回家看看！祝您生活愉快😄

Response from Property: 愛您！小主，很高興您能喜歡我們舒泊瑞斯酒店，喜歡您來，喜歡您再來！希望温暖陪您一路，很高興認識您，我們用心服務每一位客人，我們很珍惜您和我們的相遇，感謝您的信任和支持，我們一定不忘初心，砥礪前行，感謝這一路有您的選擇和認可。房間內寬敞明亮，乾淨整潔，設施設備齊全，睡床是根據人體最佳舒適度所設計，軟硬適中，相信一定能讓您擁有一夜好眠。再加上我們一千河餐酒吧和湘菜館的菜類豐富，美味可口，相信一定能讓您有賓至如歸的體驗，真誠期待您的再次光臨~~

Response from Property: 親愛的小主您好!感謝您對我們酒店環境和服務的肯定和讚揚，您的滿意是我們最大的榮耀!舒泊瑞斯酒店作為整個禾木片區的五星級酒店配套洗衣房、健身房，酒店倡導健康生活可前往健身房免費放鬆一下，提供各種器械和設備滿足客人進行有氧運動、力量訓練等多種運動方式的需求。酒店內還配置洗衣房，住客可免費使用，酒店設定有大型停車場，酒店呢擁有寬敞、舒適的客房，設施齊全、服務一流，提供賓至如歸的住宿體驗。我們會更加努力，不斷提升服務質量，為您提供更加舒適、便利的住宿體驗!期待您的再次光臨!

Response from Property: 親愛的小主，世界這麼大，您選擇了舒泊瑞斯讓我們相遇，是我們的幸運～ 感謝您對入住舒泊瑞斯酒店~小方管家看到您對她的讚揚，欣喜若狂~您的稱讚讓小方更加幹勁滿滿！對這次未能讓小主有一個完美的住宿體驗，我代表舒泊瑞斯全體員工向小主致以最誠摯的歉意！關於您説的前台態度問題，領導很重視這個問題，並對當天上班的前台工作人員進行了開會通報，如果您方便的話可以聯繫我們告知我們哪位工作人員的服務沒讓您滿意。我們核查屬實無誤會過後一定嚴懲相應的工作人員，杜絕下次類似事件發生！！客房工作人員把電風扇送到門口怕打擾到您休息，所以放在房間門口，您方便的時候拿取就好啦❤️最後酒店所有同事對此表示深深的歉意，也期待您能繼續關注我們，見證我們的成長，讓我們以後還有機會為您效勞！舒泊瑞斯酒店作為整個禾木片區的五星級酒店配套洗衣房、健身房，酒店倡導健康生活可前往健身房免費放鬆一下，提供各種器械和設備滿足客人進行有氧運動、力量訓練等多種運動方式的需求。酒店內還配置洗衣房，住客可免費使用，酒店設定有大型停車場，酒店呢擁有寬敞、舒適的客房，設施齊全，酒店的長效發展離不開您的支持與理解，真誠歡迎您再次光臨！祝您工作順利，生活愉快！

Response from Property: My dear little master, I am very happy to have friends from far away. Welcome foreign VIP brothers and sisters from afar to stay in our Hemu Shuparis Hotel~Xiao Shu Peng Pi Sheng Hui! Xiao Shu feels aggrieved by the misleading issue mentioned by the host~ The room type information on our booking page indicates the characteristics of each room type: For example, in the giant screen movie and TV room, the windows are marked as decorative false windows, and then the host The mountain view refers to the outdoor hotel scenery. Our hotel is located in Hemu Scenic Area, which is God’s private land. The mountains, rivers, plants and trees here are all very, very good~ It may also be the domestic version and the foreign version. There is a difference in the message display, which may lead to misunderstandings~ If you have any questions, you can ask the housekeeper who checked in for details or the customer service of trip to find out the actual situation. It is also recommended that you make a reservation on the official website we cooperate with. The giant screen video room has no windows for your better privacy and to better allow you to enjoy a quiet time. The rooms we provide are equipped with high-quality audio and video equipment, which will add a lot of fun to your stay. In addition, our rooms are designed with an emphasis on ecology and comfort, ensuring you enjoy a peaceful and relaxing environment during your stay. We also specially arranged your room to the first floor. One room was specially upgraded to have an inner window for you. This is a little thought of my hotel💗It is not a basement, because our hotel is built on the mountain and has uneven heights. So the elder brother and sister have gone down the steps, but when the elder brother and sister look at the aisle, they can see that you are on the first floor! We hope you will be satisfied with these services and look forward to having

Response from Property: 尊敬的貴賓：您好！非常感謝您對我們如此高的評價，看到您的點評小舒非常感動，您的表揚就如冬日裏的一股暖流，温暖了我們的心。一直以來酒店秉承着“用心服務”的理念，從您步入舒泊瑞斯酒店的那一刻開始您就是我們的家人，我們希望用自己的貼心服務給您家人般得照料，希望舒泊瑞斯酒店就是您在禾木温暖的家外之家！酒店還可以免費送到看日出的地方呢，您有需要就可以找我們的管家預約哦～您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力為每一位客人提供賓至如歸的入住感受。熱切期待您的再次光臨，歡迎常回家看看！祝您生活愉快😄

Response from Property: 親愛的小主：您好，一字一句看完您的評價，小舒心裏滿是感動，給您提供最優質的服務、最便捷的交通、最貼心的環境是我們的服務宗旨，酒店位於禾木村換乘服務中心，對面就有小超市跟公交站，去哪裡都很方便，周邊環境優美哦～個性化的管家服務是我們的特色之一，有啥需要都可以聯繫我們的管家，一千河餐酒吧也是我們家的哦，每天晚上還有免費的民族舞表演呢，最後感謝您對小舒這麼支持和信任，這麼用心的評價，相信更多客人看得到您的點評之後會毫不猶豫的選擇我們舒泊瑞斯酒店呢~ 小舒真誠期待着小主及各位家人歸來哦~~~~

Response from Property: 尊敬的貴賓：您好！非常感謝您對我們如此高的評價，看到您的點評小舒非常感動，您的表揚就如冬日裏的一股暖流，温暖了我們的心。一直以來酒店秉承着“用心服務”的理念，從您步入舒泊瑞斯酒店的那一刻開始您就是我們的家人，我們希望用自己的貼心服務給您家人般得照料，希望舒泊瑞斯酒店就是您在禾木温暖的家外之家！酒店還可以免費送到看日出的地方呢，您有需要就可以找我們的管家預約哦～您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力為每一位客人提供賓至如歸的入住感受。熱切期待您的再次光臨，歡迎常回家看看！祝您生活愉快😄

Response from Property: 親愛的小主您好!感謝您對我們酒店環境和服務的肯定和讚揚，您的滿意是我們最大的榮耀!舒泊瑞斯酒店作為整個禾木片區的五星級酒店配套洗衣房、健身房，酒店倡導健康生活可前往健身房免費放鬆一下，提供各種器械和設備滿足客人進行有氧運動、力量訓練等多種運動方式的需求。酒店內還配置洗衣房，住客可免費使用，酒店設定有大型停車場，酒店呢擁有寬敞、舒適的客房，設施齊全、服務一流，提供賓至如歸的住宿體驗。我們會更加努力，不斷提升服務質量，為您提供更加舒適、便利的住宿體驗!期待您的再次光臨

Response from Property: 親愛的客人，非常感謝您選擇我們酒店，並留下如此誠懇的評價！我們深知您在旅行中的不易，因此能為您帶來舒適的住宿體驗，我們感到無比榮幸。首先，聽到您在第一家酒店遇到不愉快的經歷，我們感到非常遺憾。但能讓您在我們酒店感受到家的温暖和貼心服務，我們倍感榮幸。您提到的管家式服務，是我們一直以來的追求。我們的管家團隊始終以“有問必答，快速響應”為服務宗旨，致力於為每一位客人提供超出預期的體驗。同時，您對酒店設施、衞生環境的高度認可，讓我們備受鼓舞。我們嚴格按照五星級酒店的標準進行管理和維護，確保設施設備的高品質和衞生環境的整潔。此外，酒店的房型豐富多樣，能滿足不同客人的需求，這正是我們服務的一部分。您提到的停車便利、房間升級等細節，也體現了我們對客人需求的關注。我們深知，每一次升級不僅是服務的提升，更是對客人信任的回報。感謝您對我們的認可，您的滿意是我們不斷前進的動力。期待您下次再來禾木時，依然選擇我們酒店。我們會繼續努力，為您提供更加優質的服務，讓您的旅程更加完美！

Response from Property: 親愛的客人，您好！非常感謝您再次選擇我們酒店，並且在二次入住中依然給予瞭如此高的評價！您的滿意是我們最大的榮幸！🎉聽到您對升級房間的驚喜，我們感到非常開心！窗外的雪景和完美的景緻，加上木屋地暖的温暖，讓您在禾木的旅程更加愜意。設施的全新和衞生環境的整潔，是我們一直以來的堅持，希望為每一位客人提供舒適、安心的住宿體驗。管家的貼心服務和快速響應，也是我們努力的方向。您的每一個需求都能得到及時解決，是我們最大的心願。感謝您的認可，也感謝您對此次禾木之旅的完美收官。我們期待您下次再來禾木時，依然能選擇我們酒店。無論何時，我們都會用最熱情的服務迎接您！祝您生活愉快，旅途平安！

Response from Property: Dear guest, hello! Your praise is like warm sunshine, illuminating the hearts of every one of our employees! Thank you very much for your all-round affirmation of the hotel. We are sincerely happy to provide you with a satisfactory accommodation experience. The beautiful environment around the hotel is our pride. We have been working hard to create a quiet and comfortable atmosphere to keep you away from the hustle and bustle of the city. The cleanliness of the room and the comfortable bedding are the cornerstones of our service. I am glad that you can enjoy a good sleep here. Your satisfaction is the driving force of our continuous efforts. The convenient location of the hotel is one of our major advantages. We are well aware that the convenience of travel is essential to your journey. I am glad that our location can meet your needs and make your travel worry-free. Breakfast is the "energy station" we carefully prepared for you. There are more than 30 kinds of breakfast for you to choose from. We are very pleased to see your affirmation of the variety and cost-effectiveness of breakfast. We will continue to enrich the breakfast options to ensure that every guest can enjoy a delicious breakfast. Xiaofang's patience and enthusiasm have been recognized by you, which makes us very proud. Her professional service and caring care are an important part of hotel services. We will continue to cultivate more outstanding employees like Xiaofang to provide meticulous care for every guest. Your feedback is invaluable to us. We will continue to work hard to continuously improve the quality of our service and ensure that every guest can enjoy an experience that exceeds their expectations. We look forward to your next visit. We will continue to provide you with better services and let you feel the warmth of home again. Thank you again for your support and trust. I wish you a happy life and all the best!

Response from Property: Dear customer, thank you for taking the time out of your busy schedule to give us a five-star rating. Providing quality services to guests is the service concept of our Superb Hotel. We not only have luggage attendants, but also your caring butlers, who provide you with free drinks. If you need any daily necessities, you can call our private butlers at any time. We will deliver the products to your room as quickly as possible. The hotel can also deliver them to the ski resort for free. If you need anything, just tell our butlers. Our goal is to hope that you who are traveling can feel the warmth of home as soon as you arrive at the hotel. Thank you very much for your recognition and praise. I look forward to meeting you again. I wish you all the best! Good mood every day~

Response from Property: Dear guest, hello! Thank you very much for your recognition of our hotel housekeeper. Your affirmation is the driving force for the advancement of Suporis. We have also been committed to building a warm and comfortable homestay. Our wish is to make every family who comes to Suporis have fun and live comfortably, and strive to make every guest have a comfortable, pure, cozy and wonderful stay experience! We are really happy to see your heartfelt comments. Our hotel not only has a superior geographical location, but also has small supermarkets and bus stops around it, many room types, and your caring housekeeper. The breakfast is a buffet with more than 30 kinds, including fruits, cakes, and various small porridges~. Finally, we eagerly look forward to your visit again and wish you a happy life~