The Brich Forest Resort Hotel

The Brich Forest Resort Hotel Reviews

The Brich Forest Resort Hotel

In Auto Camping Area, Jiadengyu Scenic Area, No. 232 Provincial Road, Burqin, ChinaView Hotel Details
The Brich Forest Resort Hotel
The Brich Forest Resort HotelThe Brich Forest Resort HotelThe Brich Forest Resort Hotel
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The Brich Forest Resort Hotel Guest Reviews

4.4/5
838 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(838)
Positive reviews(750)
Reviews with photos/video(272)
Loved the view(40)
Friendly front desk staff(40)
Close to scenic area(33)
Perfect for kids(31)
Convenient parking(29)
Convenient public transportation(12)
Tasty restaurant(10)
Negative reviews(88)
Siew Kiok
Family Room With Mountain View
Stayed in Jun 2024
Friends
5 review
4.7/5
Amazing
Posted on Jul 2, 2024
The hotel could have been a perfect hotel if they could fetch us from the ticket station or another nearby hotel. As a foreigner you must get access to the internet to find the location of the hotel. Just a few metres from the free park bus stop. A sundry shop is available.
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. We apologize for the inconvenience caused to you by the fact that the hotel does not have a special shuttle bus to take guests to the scenic spot. If you inform us in advance, we will do everything we can to help you solve the problem. The scenic spot shuttle bus stop is 50 meters away from the exit of the hotel lobby, turn right and go downhill, and take the shuttle bus to easily reach the ticket station. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Standard Room RV
Stayed in Jun 2024
Friends
12 review
4.5/5
Great
Posted on Jun 30, 2024
enjoyed the stay very much, beautiful caravan with windows to see stars at night. has ample space and mini refrigerator. warm and comfortable. has fruits and snacks. surrounding is also beautiful and quiet. we were not very familiar with the location and transport options to the hotel, and since it was pretty late, there were no more buses and taxis available, hotel was not able to give clear directions and provide help to get to hotel, no pick up service. we had to walk very far to reach hotel. the bus stops in front of the hotel entrance but it is still quite far from the caravan place. not advisable for ppl with alot of luggage.
CT singaporean
Family Room With Mountain View
Stayed in Jun 2024
Family
23 review
2.7/5
Posted on Jun 16, 2024
The overall cleanliness is questionable… choked common toilets next to the cafe with feces all over.Room condition not good. I don’t even bother to take pictures of the hotel but the cows roaming beside it.
Response from Property: Dear customer, hello! Thank you for staying at Kanas Birch Forest Resort Hotel. We are sorry for bringing you an unpleasant experience during your trip. The hotel has verified your feedback and made corrective measures. The hotel rooms are original ecological style buildings, pursuing the concept of integrating the original ecological environment into the indoor design concept. All interior decorations are made from local materials, with local wood and stone as the main decorative materials, with a unique style. Regarding the problem of the bathroom in the lobby, the frequency of cleaning the toilet has been increased from twice a day to four times a day, paying more attention to hygiene details. We are very sorry to make your trip unhappy. In the midst of the scorching heat, I hope you will take care of yourself and protect yourself.
Jackyjack
Standard Room RV
Stayed in Jul 2024
Friends
6 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Great location.Beautiful surrounding. We live in caravan car. Have all needed amenty. Lovely room.
Simon Glenday
Starlight Room
Stayed in Aug 2022
Solo travelers
53 review
3.7/5
Posted on Aug 5, 2022
Close to the entrance gate for Kanas and the area with restaurants. Quiet at night and comfortable bed.
Response from Property: Dear customers, Hello! Thank you for staying at Kanas Birch Forest Resort Hotel. I am very happy to receive your approval. The hotel is located in the best geographical location in Jadengyu. Not far away is the bus stop. There are three car parks around the hotel, travel is very convenient! The hotel meticulously makes the peripheral courtyard, takes a scene at random, the room decoration is around the Kanas landscape design, integrates with the scenic spot, looks forward to your next visit, wishes your journey to be happy!
KWANTASTIC
Family Room With Mountain View
Stayed in Jul 2022
Family
21 review
2.0/5
Posted on Aug 19, 2022
It’s better to stay in the actual geopark although there aren’t options to do so on Trip.com. Foreigners are supposed to stay in the old village but we found a place to stay in the new village which we liked better
Odie
Starlight Room
Stayed in Jul 2022
Solo travelers
10 review
4.5/5
Great
Posted on Jul 14, 2022
This hotel is in a perfect location for those wanting to visit Kanas Lake Scenic Area. My room was a good size and quite comfortable. The only problem was that the sound insulation is quite poor so it can be noisy. The staff were all very friendly and helpful- massive shoutout to ‘sister Q’ who went out of her way to help me with several things!
Response from Property: Dear customer, hello! Thank you for staying at Kanas Baihualin Resort Hotel. It is the front desk manager of the hotel who will help you. It is our aim to serve every customer with heart! Looking forward to your next stay!
Guest User
Standard Room RV
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 6, 2024
Excellent location: not far from the Jiadengyu Visitor Center, there is a shuttle bus at the entrance of the hotel to pick up and drop off at the Visitor Center. There are many shuttle buses, and the waiting time is very short. Beautiful environment: The RV is surrounded by flowers, which is beautiful Service in place: Equipped with butler service, butler Xiao Nie takes the initiative to ask if we need help every day, and answers our questions one by one. Complete facilities: The RV is equipped with upper and lower bunks and two single beds. There is a door between the upper and lower bunks and the two beds. Each room is equipped with an air conditioner, and the entire RV is equipped with 2 heating equipment. There is a drying rack with a maximum temperature of 70 degrees in the bathroom. This is very practical. The clothes washed at night are dried on the drying rack overnight. 6 bottles of mineral water and some snacks are given every day. The first day is a pack of apple fruit leather + 2 bottles of pomegranate juice, and the second day is a small pack of dried pistachios + a small pack of dried almonds + 2 bottles of pomegranate juice. The only small regret is that only 60 liters of hot water can be used at a time, and you need to wait 30 minutes after use before you can get water. For our three long-haired girls, bathing time has to be extended. This RV experience is perfect, highly recommended!
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Response from Property: Dear guest: Hello! I am really moved to see your sincere and profound praise, and you also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to each guest and bring a super value experience to each guest. The hotel is committed to creating a truly original ecological resort hotel in the Kanas area, showing the unique charm of the hotel to guests with a unique style and warm and considerate service. I am very sorry that I failed to satisfy you with hot water, because the room type you chose is an RV, and the RV has space to accommodate 2-4 people. The maximum water heater can only reach 60 liters per 30 minutes. It is our biggest regret that we failed to get your full satisfaction. We will do our best to provide you with the best accommodation conditions to ensure that you can enjoy the most satisfactory service. The guest's encouragement is the greatest support and encouragement to the hotel. We will serve every guest attentively, look forward to meeting you next time, and wish you all the best~
Gingery111
Family Friendly RV
Stayed in Jul 2024
Family
23 review
4.6/5
Great
Posted on Jul 5, 2024
The occupancy area is quite large. The bed is a little short, and it is a little not enough for a height of 185cm. There is a large starry sky ceiling and a reasonable layout. The shower room is large enough, the bathroom has no odor, and it is generally clean. There are many chrysanthemums planted next to the RV, which is very beautiful. There is also a small terrace next to each RV, with tables and chairs, where you can eat and drink tea outdoors. It is a 3-5 minute walk from the shuttle bus stop, and the shuttle bus takes two stops to the scenic bus stop. After leaving the Kanas scenic spot, take the shuttle bus for one stop. There are two parking lots above and below the RV area. Although the car cannot be parked directly next to the RV, it is still convenient.
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Response from Property: Dear guest, hello! It is a great honor that you have chosen our hotel as your stay in the vast crowd. Thank you for taking the time out of your busy schedule to comment on our hotel room! Your affirmation is the greatest motivation for our unremitting efforts. At the same time, we are very sorry that you feel uncomfortable during your rest. The beds in our rooms are 1.2 meters wide and 2 meters long. We are very sorry that we cannot meet your needs. We will do our best to meet the needs of all guests and strive to provide guests with a more comfortable resting environment. Looking forward to providing you with a wonderful accommodation experience again! I wish you a pleasant journey and happiness every day~
Guest User
Tent
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Butler Nie was very enthusiastic and thought of many details that we had not considered. He took the initiative to light mosquito coils when he saw us dining outdoors, and also taught us how to identify flowers and plants that are prone to allergies.
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Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again. We will serve you wholeheartedly.
Zhengfuyueliangderen
Starlight Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
When traveling to Kanas, I stayed at the Birch Forest Resort Hotel. The room was very clean, the environment around the hotel was very good, and I felt like I was there. The surrounding facilities were very complete, and the food was very delicious. Especially after dinner, I could sit at the door of the hotel, drink the specially prepared tipple, and feel the breeze. All the fatigue of the day was gone. It was a great experience!!!
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Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our Baihualin Hotel and for your comments on our hotel. With your encouragement, we will do better and look forward to your next visit!
Guest User
Starlight Room
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The rooms at Jiadengyu Birch Forest are large, clean and spacious, with a reasonable layout, new and complete facilities, comfortable beds, clean and soft linens, fast showers, good WIFI signals, warm and thoughtful service, good attitude of front desk reception, cordial and polite service, meticulous service, new furniture decoration, superior geographical location, convenient dining and transportation around, convenient parking and high cost performance, great check-in experience, easy to find location, and super cost performance. It's really great to be able to enjoy such a room and service at such a cheap price.
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Response from Property: Dear guest: I am glad that you have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We will continue to maintain this service attitude and service awareness. Satisfaction has only a starting point but no end. We will serve every guest with sincerity, honesty, care and love. I wish you a happy day!
_xiangbei
Starlight Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 29, 2024
I like the decoration style of this hotel. The room is quite spacious, with plenty of hot water. More importantly, it is not hot here, so I slept very comfortably. In addition, the warm service and meticulous care of the staff made me feel warm. The hotel also gave me a rich buffet breakfast and coffee, which was great.
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Guest User
2-bed Room With Terrace
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The best hotel in Jiadengyu, the boss is very hospitable, the room quality is very good, very clean and sanitary, the front desk reception service is very good, and they can also help with luggage. The hotel has a gym, and I especially like their belonging. Drink some drinks and read a book to enjoy the beautiful atmosphere with the scenery outside the house. It's so beautiful
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Guest User
Family Friendly RV
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 26, 2024
I took my kids out to play during the summer vacation to experience a different accommodation experience. The RV space is well designed, just right for four people. There is plenty of hot water for bathing. Xiao Nie's service is very thoughtful. He brought us water and mosquito coils, and added breakfast. It's just that we got up late and couldn't catch up with breakfast. The only drawback is that the compartment is a bit worse. Fortunately, it is very quiet around.
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