Hotel Grand Heykel

Hotel Grand Heykel Reviews

Hotel Grand Heykel

Orhanbey, Ressam Şefik Bursalı Cd. No 30, Bursa, 16010, TürkiyeView Hotel Details
Hotel Grand Heykel
Hotel Grand HeykelHotel Grand HeykelHotel Grand Heykel
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Hotel Grand Heykel Guest Reviews

3.9/5
Good
41 review
Verified reviews
Location3.9
Amenities3.8
Service3.8
Cleanliness3.9
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All reviews(41)
Positive reviews(9)
Reviews with photos/video(5)
Negative reviews(4)
Guest User
Triple Room
Stayed in Apr 2024
Family
1 review
1.5/5
Posted on May 12, 2024
Toilet was not clean properly . Beadsheets were dirty . Very unprofessional staff . Breakfast was not ready on time . If you talk about the kettle in the room it was like 50 years old with mold inside .
Mohd Firdaus Abd Wahab
Double Room 1 Double bed
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Strategic hotel in town. Near with otopark. But the parking rate quite expensives. Breakfast was good. Staff is good and very helpful.
Guest User
Triple Room
Stayed in Jan 2024
Family
1 review
2.0/5
Posted on Feb 13, 2024
Made a reservation and paid online for triple room ( 3 single beds or 1 double bed and 1 single bed). However upon check in was only given a double bed room, was told this was because i made a booking for 2 adults and 1 child. Told the receptionist and gave him the proof of booking a triple room (EXPECTING IT TO BE 3 BEDS or 1 DOUBLE BED AND 1 SINGLE BED) however was told that it is not possible as it was written 2 adults and 1 child. I am extremely frustrated as i was not given the triple room as i have already booked a triple room with trip.com. no refund what so ever. It was not comfortable at all to sleep in a double bed with 3 persons in it even though the 3rd person is a child.
Guest User
Double Room 1 Double bed
Stayed in Aug 2023
Couples
2 review
2.0/5
Posted on Oct 1, 2023
Avoid this hotel by any means. It was very dirty and old .
NarayanAsy
Triple Room
Stayed in Jan 2023
Family
18 review
4.2/5
Very Good
Posted on Apr 21, 2023
Room was cleanliness,great location to the center of the city. Breakfast was good.
Hongqingting63
Economy Double Or Twin Room
Stayed in Sep 2024
Travel with friends
9 review
4.2/5
Very Good
Posted on Nov 6, 2024
The location is very good, not far from various attractions. Hygiene is not bad.
Original TextTranslated by Google
찡구
Double Room 1 Double bed
Stayed in Jan 2023
Couples
15 review
5.0/5
Outstanding
Posted on Feb 14, 2023
Good location, good breakfast, good service
Original TextTranslated by Google
MSJB
Economy Double Or Twin Room
Stayed in Feb 2024
Family
22 review
4.0/5
Very Good
Posted on Apr 28, 2024
Affordable
Original TextTranslated by Google
AsianHawk338
Stayed in Aug 2024
Family
1.0/5
Posted on Sep 6, 2024
Unfortunately, I cannot recommend the hotel and would not book it a second time. Contrary to the description, the hotel does not have its own parking spaces. They simply use a cone on the street in front of the hotel to reserve a parking space for arriving guests. This space is on a bend in the street where many vans drive past. When I asked if my car could be damaged here, I was not even told no. I was offered parking in the back yard, but there were no private parking spaces, instead I had to park where other people park. I blocked in someone and left my phone number at reception because there were no other parking spaces available. Two hours later, when I was already in the center, I got a call saying that someone wanted to drive out and that I should come quickly. Unnecessary stress that you don't need on vacation. When we checked in, they wanted to charge us €10 more. This was only corrected after we protested and showed them the price on the app. The rooms were not clean; when we entered the room, there was women's hair on the bed that did not belong to us. My wife was disgusted to sleep in the bed. In general, the fittings were dirty, the bedsheets were dirty, there was no water in the room, the minibar was empty, there weren't enough towels in the room even though we are a family of four. The sink in the bathroom is so small that you can hardly wash your hands in it. We had booked for three nights but left early after two nights. Please change the description to "own parking available", the hotel definitely does NOT HAVE ITS OWN PARKING SPACES. Very important for people arriving by car. For all those who have already booked the hotel, park in the parking garage next door, it costs money but your vehicle will be safe.
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Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 7, 2024
I was very pleased with the hotel. The breakfast and the terrace where it is served are very nice. The staff are also very kind. The location is also great. I definitely recommend it. The staff takes very good care of you. This is where I will stay on my next trips to Bursa.
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Guest User
Stayed in Dec 2022
Solo travelers
4.0/5
Very Good
Posted on Jan 31, 2023
'excellent rapport qualité prix Bien situé à 5mn du bazaar et du metro Grande chambre propre Petit parling derrière l hotel Le gérant parle anglais et est très accueillant Pdj au 8e avec vue sur la ville Le pdj turc ne convient pas à tout le monde La Literie est très confortable
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