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Gran Hotel Don Manuel
4.4/599 Reviews
We chose this hotel for its location and the private parking. We reserved 2 nights, but only stayed one. We arrived in the afternoon and noticed that the room was full of dust. The door handles were rusted. The small fridge was still dirty inside. This shows that they are not even cleaning it. The sheets were very thin and worn out. Both sheets and comforter were so worn out that they had a light gray color. The bathroom was in need of a good deep cleaning. A lot of dust and scratched areas. We cleaned some areas and all handles with some hand sanitizing wipes that we had brought and removed as much of the dust as possible. At that time, it was too late to find another hotel in the area, so we decided to enjoy Caceres and leave the next day. We checked on hotel.com and were able to add a night to the next hotel on our trip. We did not even unpack. We enjoyed Caceres the entire day and stayed out until late at night. The next day we left early to enjoy more of Caceres. At 2:00pm, after we had lunch, we returned to the hotel to check out. We didn’t want to waste our time giving details to the front desk person, we just wanted to leave. There was nothing this hotel was going to do to keep us there another night. It was not just the dirty room, the overall feel of the hotel just wasn’t right for us. This hotel has a lot of people coming in and out, which explains the wear and tear of the place, but not the dirty conditions. She was very apologetic that we wanted to leave, even though we didn’t complain we just said we wanted to leave, and said that she was going to call hotels.com to see if they could refund that night, but she didn’t think they would and explained something about how they pay them, etc. We told her we did not want a refund. We used the hotel to keep our luggage (we even put the do not disturb sign) and used the parking so we could stay late to enjoy more of Caceres, but now we wanted to leave. She then checked us out, we paid parking and left. When you check in, the front desk puts the room keys inside a box that seemed to be sanitizing the plastic card with ultra violet rays, yet he touched our passports and handed them back to us. They key process is more for a show. They need to pay more attention to what their cleaning staff is not doing. Judging from the amount of people that were there, they might be doing a very quick turn around on those rooms. That is not good, especially during this pandemic. We noticed a previous comment from “Juan Torres, Director General at Gran Hotel Don Manuel” stating they refunded us the money for that night. I rewrote this review to address his comment. Sr Torres, that is not true. We checked our credit card today, in case we missed it, all we have is the parking charge from this hotel. Had there been a refund, it would have come from hotels.com because we booked through them and paid in full through them. It is shameful that a “Director General” would come on here to lie and attack a g

Frequently Asked Questions

  • Of all the Hot spring hotels in Caceres, which Hot spring hotels have the highest user ratings?

    When traveling to Caceres for the first time, many travelers find it difficult to choose a Hot spring hotel to stay in. According to Trip.com data, Gran Hotel Don Manuel is a popular Hot spring hotel with high ratings, making it a good choice for your trip.

  • At what Hot spring hotels in Caceres can I try local breakfast foods?

    A delicious breakfast is a great way to kick start your day. At Gran Hotel Don Manuel , guests can enjoy Caceres-style breakfasts.

  • What popular Hot spring hotels in Caceres have parking?

    If you're planning on driving to Caceres, why not stay at Gran Hotel Don Manuel ? This hotel has a parking lot.

  • At which popular Hot spring hotels in Caceres can I try local foods?

    Those who like trying local foods might want to consider staying at Gran Hotel Don Manuel . There are lots of famous restaurants serving local dishes near this Hot spring hotel.

  • What popular Hot spring hotels have non-smoking rooms in Caceres?

    Many guests care about the quality of the rooms they stay in and want to ensure that their Hot spring hotel rooms have fresh, clean air. Gran Hotel Don Manuel is a popular Hot spring hotel in Caceres with non-smoking rooms.

  • In Caceres, what popular Hot spring hotels have free Wi-Fi?

    When staying at a Hot spring hotel, internet access is important for both vacationers and business travelers. Gran Hotel Don Manuel is a popular Hot spring hotel in Caceres with free Wi-Fi.

  • In Caceres, which popular Hot spring hotels have gyms?

    Based on Trip.com user ratings, Gran Hotel Don Manuel is a highly rated Hot spring hotel with a gym.

Local Travel Info

Number of Hotels19
Number of Reviews168
Lowest PriceINR 5,537
Highest PriceINR 146,131
Average Price (Weekends)INR 11,749
Average Price (Weekdays)INR 10,148