Guest User
September 13, 2024
My husband and I were back again at our favourite resort, the Iberostar Coral Ensenachos, our home away from home, on July 22nd to 29th. This was our fifth visit to this paradise resort and we had another glorious week there. Words cannot truly describe how relaxing and fantastic a week we had, enjoying the beautiful beach, the food, and most of all, seeing the wonderful staff, some of whom we know from previous visits and also getting to know new ones. These lovely people and the beautiful beach are the reasons we keep coming back! Although our week was glorious, we missed seeing some of our favourite people who were away on vacation. Butlers Diana, Yandry and Anita, and also Yaquenia (Jacquie) from the El Colonial Dining Room, we missed you, but we will see you the next time we come back! Thanks to our other special Butlers, Dismar and Michel, we were well looked after and taken good care of, and also by all the other fantastic staff. Our compliments and many thanks to the following staff who made our stay such an enjoyable, relaxing and memorable one: • Butlers Dismar and Michel, who as usual went above and beyond, were always pleasant and cheerful and willing to help, considering they were short staffed and were working alternate days of long shifts each. • Jacob, the Food and Beverage Manager, who greeted all guests in the restaurants with his friendly smile and personality, to ensure that all was good with everyone. • Restaurant staff - Yasmany, Yahimi, Amanda and Livan who attended to us at Breakfast in the El Colonial Restaurant and Lunch at the Beach Restaurant. Jany, Leinel, Javier, Beatrice, Giselle, and Wagner who attended to us at Dinner in the El Colonial Restaurant. • Bartenders in the Lobby - Ivan who kept my husband entertained by introducing him to all the exotic Cuban rums. Alejandro and Juan Carlos who were there on Ivan's days off. • Beach Bartenders - Agustine who is the best, walking the beach in the hot sun to get drinks for the guests. Diannie who filled in for Agustine on his days off. • Beach Attendants - Ariel who greeted us every morning on the beach and got us settled with our beach lounge chairs under a palapa. Adolfo and Alberto who filled in for Ariel on his days off. • Housekeepers - Diana (at nights) and Milexys (at days) who kept the Main Lobby area and public washrooms spotlessly clean. • Chambermaids - Rosanio, Yabo, Lisandra and Wendy kept our suite clean every day and at nights while we were at dinner. We love your towel artworks! • Chambermaid, Drosario, who was very pleasant, friendly and efficient when she had to come to our suite to clean up a broken bottle of water. • Hector, our Entertainment person, who did stretching exercises on the beach every day with the guests and afterwards trying to engage the guests in participating in games and activities on the beach. • Shuttle car drivers - Duvier, Mowgli, David, Alberto (Cookie), and Elvio. • Air Transat Representative - Yunier, who g