Cairns Harbourside Hotel Reviews
Cairns Harbourside Hotel
209-217 Esplanade, Cairns North, AustraliaView Hotel Details
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Cairns Harbourside Hotel Guest Reviews
4.1/5
Very Good
114 review
Verified reviewsLocation4.2
Amenities4.0
Service4.2
Cleanliness4.1
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All Reviews(114)
Positive reviews(107)
Reviews with photos/video(5)
Negative reviews(7)
Guest User
Two Double Beds Standard
Stayed in Jun 2024
Family
1 review
Great
Posted on Jun 18, 2024
I really liked the vibes but the breakfast was nice but I really wish it had pancakes and maple syrup or waffles 🧇 😩 😁 other then that it was great oh except I wish my room was more sound proof I could hear cars all night and some drunk man outside on the street at 4am I woke up to on Saturday I know it's weekend but like and then I could hear a baby crying all night on Friday as well so that 1st night I didn't even get sleep but any ways other then the not sound proof room it was so nice also they had no bibles 🥺😖 what hotel doesn't have a bible 😭 god help this world
Subhash Chandra Kushwaha
One King One Single Bed Standard
Stayed in Oct 2023
Couples
2 review
Very Good
Posted on Oct 26, 2023
Excellent location and good hotel. Just front of see and beautiful tracks.
Response from Property: Thank you for your review, located right on The Esplanade it is a great walk along the waterfront.Kind Regards Adrian Russell Operations Manager
rizalde
One-Bedroom King Suite
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jun 21, 2024
Good day yes I'm satisfied with my stay.wonderful
Andrew Curran
King Standard Room
Stayed in Nov 2022
Business travelers
24 review
Great
Posted on Nov 22, 2022
The warm cookies at the reception was a nice surprise. Room with balcony overlooking the sea and swimming pool was nice.
The cafe has decent variety of food with a lot of other options available close by as well.
The fish pond lights up at night to give a nice visual treat after dark.
Response from Property: Thanks for the review, it sounds like you enjoyed one of our premium ocean view rooms.Kind Regards Adrian Russell Operations Manager
eaton
One King One Single Bed Standard
Stayed in Aug 2022
Couples
4 review
Posted on Aug 11, 2022
this is an ok hotel but i would rate as 3 stars , room was basic , small older TV not a smart TV , basic jug and cheap instant coffee , breakfast quite good but no barista coffee unless you pay extra , pool was basic with no shade , about 30 min walk along the foreshore to CBD
frankly for a holiday inn it was a bit disappointing , shou,d be called Holiday Inn Express
Response from Property: Thank you for your review, please accept my apologies that we did not meet your expectations. We are currently working towards updating parts of the hotel. Look forward to welcoming you back to see the updates.Kind Regards Adrian From
Ferdinand
One King One Single Bed Standard
Stayed in Mar 2023
Solo travelers
7 review
Very Good
Posted on Apr 5, 2023
Staffs are accommodating. Good service.
Response from Property: Thank you for the review. Whe have a great team at Cairns Harbourside Hotel. I will ensure we share this feedback with the staffKind Regards Adrian RussellOperations Manager
lisaarghh
Two Double Beds Standard
Stayed in Jul 2022
Business travelers
45 review
Posted on Sep 4, 2022
Place was good. Quiet. Convenient. Clean. Bit old bit a great nights sleep
Response from Property: Thank you for the review, we do offer an updated premium room that you might find more comfortable on your next trip to Cairns.Kind Regards Adrian Russell Operations Manager
NIPUN
Premium King Room
Stayed in Aug 2023
Family
9 review
Outstanding
Posted on Oct 12, 2023
Superb stay
Response from Property: Thank you for the great score, I am happy you had a superb stay.Kind Regards Adrian Russell Operations Manager
Anonymous User
One King One Single Bed Standard
Stayed in Dec 2023
Family
6 review
Outstanding
Posted on Jan 4, 2024
It's close to the airport. The front desk service is professional. The taxi reservation was very punctual at 5:30 in the morning. The location is good. There is a seaside at the back. Walking along the seaside for about 15 minutes is the night market restaurant. It is very lively at night.
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Response from Property: Thank you for taking the time to write a review, I am pleased to see you enjoyed your stay with us at Cairns Harbourside Hotel.Kind Regards Adrian Russell Operations Manager
2ren1chezijiahuanyoushijie
King Standard Room
Stayed in Apr 2023
Couples
81 review
Posted on Apr 27, 2023
Due to the arrival of the flight at midnight, I chose this hotel which is relatively close, but the hotel is relatively old and the price is not favorable, but fortunately the bed is very comfortable, minus the fatigue of flying! The toilet inside can't flush, forget to improve
Original TextTranslated by Google
Response from Property: Tank you for yohr feedback, please accept my apologies for not meeting your expectations. I am happy to say that since your stay we have replaced carpets and lobby furniture and are continually working thoughout the Hotel.Kind Regards Adrian Russell Operations Manager
Anonymous User
King Standard Room
Stayed in Dec 2022
Couples
7 review
Amazing
Posted on Dec 26, 2022
Good but aging hotel, about 20 minutes easy walk to the harbour. Super comfortable and wide bed, very good breakfast. We were completely satisfied. Due to high humidity, you can't get your bathing suits dry on the balcony, even clothes in the suitcase got a bit of moisture - but it's not the hotel's fault.
Original TextTranslated by Google
Response from Property: Thank you for the review, great to hear you enjoyed our fantastic breakfast on offer.Kind Regards Adrian Russell Operations Manager
Guest User
One King One Single Bed Standard Sea View
Stayed in Aug 2023
Family
4 review
Outstanding
Posted on Sep 3, 2023
Very good, great, great
Original TextTranslated by Google
Response from Property: Thank you for the great review, we share this feedback with our team to recognise them for the great work they do.Kind Regards Adrian Russell Operations Manager
Guest User
Two Double Beds Standard Sea View
Stayed in Oct 2022
Couples
1 review
Outstanding
Posted on Nov 9, 2022
Excellent welcome.. very good breakfast
Original TextTranslated by Google
Response from Property: Thanks for the review.Kind Regards Adrian Russell Operations Manager
Kathryn
Stayed in Mar 2024
Business travelers
Posted on Mar 22, 2024
Gave us the wrong room and charged 3 times for the pleasure - took several calls to get it sorted. No apologies what so ever
Anne-Marie
Stayed in Mar 2024
Family
Very Good
Posted on Mar 21, 2024
The staff was great, our room attendant was so sweet and accommodating.
The grounds and location was beautiful.
The room was a bit run down; bathroom had peeling paint and dirty bathtub grout
Overall, the staff made up for the sub par room quality