Crown Hotel

This was my second visit. After the first, I knew I wanted to come back! The rooms were clean, beautiful, comfortable and cozy. The staff was amazing! They were attentive, communicative, quite accommodating and were able to relay lots of information regarding surrounding areas, for example: places to eat, shop, sightsee. Thank you so much Yosef, Noorhan, Hadir, Ahmed, Sarah and Tony for helping to make our trip to Cairo UNFORGETTABLE!!! I hope to see you all again soon!

I booked this hotel after seeing good reviews and it did not fail to meet my expectations. The hotel is close to all the amenities. Close to many shops, restaurants and transport. The guys Tony, Ahmed and Noor were very nice, courteous and always ready to help with a smile. Their hospitality was excellent and they made me very comfortable during my four-day stay, they ordered food and called a taxi for me whenever I needed it. The room was very clean and well-maintained. I have decided to stay only in this hotel during my next trip as well. A wonderful unforgettable experience. I highly recommend this place for anyone looking to stay close to the city centre and not very expensive.

WARNING: They might try to SCAM you. When my girlfriend arrived at the hotel they told her to cancel her reservation in *********** which was prepaid and non-refundable. When we checked-out they told us they hadn't received any money because we had cancelled the reservation and wanted us to pay again. Very disappointing behaviour. Everything else was good: Central location. People are nice. Drinks are free. Rooms are okay.

This hotel is very bad full of nonesense. For many reasons : 1. I paid over £400 for my stay . They knew my room number however evevrytime I leave my room I'm constantly asked what's my room number . Workers there ask for money for literally everything for opening your bedroom door they ask you for money . Visitors can't stay in your hotel room for more than an hour , visitors have to stay no more than 30 minutes in the downstairs longue area . Also to warm food you have to pay so for example you pay £10GBP Per plate of food when using their microwave this is terrible service and behaviour . Practically every staff member at that hotel except for a lovely lady at the reception area who saw to me on arrival constantly asked for money for every little thing. This is awful behaviour by the hotel please avoid and do not use ever ! Breakfast served there was also awful all pastries were stale the only thing that was fresh were the fried eggs made on that morning. Avoid at all costs !!

this was a very mixed bag. beware possible payment problems. the staff were absolutely delightful and could not do enough for us and, at first glance, all was well. we were a group of 5, two rooms were lovely and spacious one was small. but each room had issues. one room, there was an unpleasant toilet smell. in my room the bathroom flooded when you used the shower and the toilet wobbled when you sat on it. the pillows in all rooms were like large concrete blocks. all of this we would have overlooked with a smile as the welcome was so warm, but the big issue was payment. my fault entirely, I thought the rooms had been paid in advance via *********** (as on all my other bookings) but it transpired payment was due at the hotel. but this didnt come up until the last minute (god knows why they didnt ask for payment when we checked in as is the norm) when it turned out they cant take Egyptian currency only dollars - (fine, if we'd allowed for that) and when my friend tried to pay by card it would only process £200 at a time. so multiple transactions were required. on different cards. with some cash. in the end she was helped by other guests who paid some for her and she transferred money to them. all very very upsetting and sressful as most of the group had left and the remaining guest felt held to ransom. i offered to pay by immediate bank transfer, by amex over the phone, by going back to the hotel later, but that was declined. it spoilt a nice visit and I am still not sure how payment could have been best paid without either large amounts of $ or a large number of different cards.v