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The Nile Ritz-Carlton, Cairo

The Nile Ritz-Carlton, Cairo

4.5/549 Reviews
What an amazing and luxurious hotel it is. We enjoyed our one week stay and had one of the best experiences ever in Cairo. It all started with meeting Nabil the doorman with his beautiful smile and then with Yousef at the reception desk who helped us with our check in. Mostafa and Arafa from the house keeping, made our stay amazing with paying attention to details with their beautiful smile and attitude. Also Ibrahim as well made it a pleasant experience. To top it up Hashem the house keeping supervisor also made sure our needs are met and everything is to our liking. Abdullah El Sayed, ohhh ohhh what an amazing guy he is. Every morning made sure we are taken care off from our coffee, juices to making sure I have my specialty Egyptian breakfast made up to my likings. Fresh Iskandarani fool, taameya and to top it up feeteer meshaltet with 3assal. WOWWWW. Abdullah made sure to remember my type of coffee without asking (decaf coffee). Also Amr did an amazing job taking care of us when Abdullah is serving other tables. Sayed Farouk the lounge supervisor also made sure to receive our feedback with a great attitude and smile and we really enjoyed our conversation with him. Ayman, with his amazing smile and shisha, always made sure we are hooked the whole evening and with our couple visits to the restaurant. The pool team were unbelievable from Mohamad to Ayman with all the time amazing smile to Sameh at the aqua restaurant. These guys made our stay at the pool so great with paying attention to everything we need. The spa team were also amazing from Lobna to captain Hassan. The service was more than we asked for. Sameh Mahrous, what an amazing person he is with his beautiful smile and great talk we had. He is always there every afternoon at the lobby taking care of the customers and their needs. To top it up, we also received a follow up phone call from the hotel after 2 days to make sure we were satisfied with our stay. The Nile Ritz-Carlton Cairo is an amazing hotel with top notch service. Keep it up team and I hope to see you all again very soon.

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