Jessica
July 19, 2024
Be aware that this all inclusive hotel is meant for a very specific demographic of people. It is extremely touristy with mostly intoxicated, loud, sunburnt, tattoo covered people staying there. Perhaps that is exactly what some people are looking for...The music was extremely loud around the pool, vacant lounge chairs were nearly impossible to find and drunk people making out in the pool. The live music was terrible and could be heard very loudly in our room until 11:00pm every night. We had a huge nasty bug in our bathroom that we covered with a cup and it stayed there the whole stay, never cleaned up by cleaners. There were people smoking around the hotel and whenever we sat to have a meal, or wanted to sit on our balcony, there was cigarette smoke blowing towards us. The rooms seemed worn, with SALT WATER IN THE SHOWERS AND BATHROOM TAP. Showering with salt water was horrible. Think itchy skin, terrible hair and salty teeth brushing. I have read other reviews where they respond by saying that is normal on Mallorca. SALT WATER IN THE TAPS IS NOT NORMAL IN MALLORCA. I have stayed at 6 different hotels in Mallorca and not one of them had salt water. In fact, I have travelled all around the world and never had salt water in the bathrooms. The service at the hotel was not helpful at all. I asked for help making a dinner reservation in town; nope, they couldn't help with that. I asked for a wine bottle opener; nope, they couldn't help with that. Didn't enjoy my stay!