Guest User
July 23, 2024
The hotel has some fantastic pictures on their website, but the reality falls far short of them. The pool area appears worn out and messy, with holes in the paving. The pool turned out to be open to the public on weekends and was not the quiet hideaway the hotel advertised. Additionally, the pool was filled with green algae and was dirty, making one fear for their health if they dared to take a dip. The bistro was understaffed and several menu items were unavailable. It was also not possible to get beverages with breakfast until the staff had washed the glasses, as the hotel simply does not have enough glasses for the number of guests. We have never experienced this at hotels in this price range before. Finally, we were assigned a room with a beehive outside, which the hotel did resolve by upgrading us to another room. However, this required significant insistence, as the manager initially claimed the noise was from the air conditioning. Overall, the experience led us to want to leave the hotel a day early, as it fell far short of expectations and the price. The hotel, however, refused to refund this night despite having provided a different product than promised. This hotel cannot be recommended.