Guest User
June 15, 2024
I recently visited this hotel and, unfortunately, it was a deeply disappointing experience. The combination of poor hospitality and unhygienic conditions made it difficult to stay at the hotel for even an hour. Upon arrival, we were left to find our rooms on our own, which gave the feeling of exploring a cave. The bedsheets were untidy, and the pool was nonfunctional with dirty water. Despite being a budget hotel, it lacked basic cleanliness and had an unpleasant odor throughout. Although I had made a partial payment, I immediately requested a refund. The staff member at the reception appeared untrained in hospitality and displayed a rude, indifferent attitude. I hope that management takes these concerns seriously and makes the necessary improvements to ensure a better experience for future guests. Based on my experience, I cannot recommend this hotel to others.