Chillin G
June 17, 2024
This review is restricted to the restaurant, The Vista. I visited tripadvisor only after having gone, and was suprised to see only 6 reviews. Some are over the top glowing, which don't add up, and some had complaints that are entirely consistent with my own. So be wary - until they can address these it cannot be under the category of "luxury". The staff were warm and welcoming, so service was excellent, but the food was average at best and the washrooms were actually the red flag for us. Both washrooms were barely useable and clearly had not been serviced that day. Odd because, like others have said, there are surface trappings of luxury but then basic requirements are not there - so there are real plush hand towels for single use which is lovely, but no toilet paper in one stall and another out of order, and apparenlty the men's was shockingly bad (toilet not flushing, unpleasant experience for my husband). This is hospitality 101 and if I owned or managed this lovely spot I'd be washing those toilets myself if my staff didn't show up!!! Millcroft by far the better choice for the area.