Hotel Bernat II

We had a lovely weeks holiday in the Bernat II as a family of 4 (kids aged 14 and 15). The hotel is immaculate and very welcoming, and the staff couldn’t have been more helpful. Our family room was on the small side but very comfortable, with a view overlooking the pool (but no sea view). We went half board, and the breakfast and evening meals were excellent - buffet style, loads of choice, hot and cold, with enough variety from day to day to keep it interesting. One of our kids is a fussy eater and even he really enjoyed it. There’s plenty to do, with pool tables, arcade games, table tennis etc., and a small but well laid out swimming pool (neither pool nor sun beds got too crowded). The location is handy for the beach (3 minutes walk) and the town, with plenty of little shops and cafes. There’s a small but well stocked supermarket right opposite the hotel. The beach has gritty sand, but loads of space. Sea was lovely, but little in the way of shallows so less suitable for little children. On a couple of days when the sea was calmer we saw loads of fish whilst snorkelling. Calella has a lovely beach front promenade, and the short walk up to the lighthouse is rewarded with some wonderful views. We did notice that most of the hotel guests - and visitors to Calella generally - were from Spain and elsewhere in Continental Europe, with very few British, which wasn’t a problem at all for us. It helped to know a bit of Spanish, as not everyone in the town speaks English.

rooms are a little dated. great bathroom. the cleaning was impeccable and the cleaning staff work very hard. food was fresh. we went full board. drinks a little confusing but bar prices reasonable. beautiful bar area. wait staff don't stop but not enough of them. especially mykonas the young lad. they didn't stop clearing leaving little time to attend to drinks etc towels changed daily and free beach towels. excellent location a few minutes from beach and numerous shops restaurants. really nice hotel would return

My main reason for writing this review is to raise my concern for the bed bug situation. I visited this hotel with a party of 6 people and 2 of us were left with bed bug bites (each staying in separate rooms). The food is pretty much your bog standard all inclusive buffet food and I didnt see any problems with it other than if you were someone coming hoping for fry up food in the mornings, bacon looked and tasted strange, mushrooms were okay, no sausages, hashbrowns, tomato’s etc. Rooms were okay other than uncomfortable beds and clear lack of thorough cleaning. Wiped a cotton pad over the wall in bathroom as it looked dirty and sure enough it was turned black. dusty in areas too. Beds are good if you are someone who enjoys a hard bed with one strangely shaped pillow per bed and bedsheet i would call paper thin if i was being generous. Stayed for 7 days, one of the days cleaning staff didn’t even bother to make one of the beds and another day they put the pillow case on inside out. Walls are extremely thin I can hear the person next door talking and coughing all night as well as doors opening and closing. Wifi clearly needs upgrading as it often drops in and out. It is a shame because i truly believe this hotel has a lot of potential but am very confused as to how it’s able to call itself 4 stars.

The rooms were clean and the beds comfortable enough. The pool area is small but the pool is fine and clean. There were always enough sunbeds. The bar is fine but the staff was not happy to deliver many cocktails. The location is great with a lot of restaurants and at least two supermarkets close by. There is about three minutes walk to the beach. We went half-board. There was no problem selecting if we wanted to have lunch or dinner but you need to notify the reception. The food is what is expected in hotels in Spain, uninteresting unseasoned well done meat without any gravy and selection of seafood, so it got boring very fast. Half-board does not cover any drinks, not even water. Everything was fresh and they have a great selection of fresh salad. Some guests I know went full-board and regretted it since it is a nice change eating out once and a while. Breakfast is good, but the chef usually could not cope with the eggs and the bacon is not what you would expect in northern Europe. The reception staff was helpful. They have a lot of activities like mini discos and shows for kids in the evening. Overall a good experience and I would stay there again.

We had a fantastic stay at the Bernat - the food was fresh and a good variety, the whole hotel was spotless, the pool was great and the location was excellent, near to both the beach and town!