Best Hotels near J&S Custombik-E, Caleta De Fuste

Just returned from a fantastic week here. The room we had was on the opposite side to pool and reception, which was lovely and peaceful. Didn't spend time at the pool or eat here as we are beach lovers and walk a lot. Reception were friendly, very pleasant and helpful. The bungalow was superb, very clean and spacious. Lovely bathroom with great shower. Patio is huge and we left towels etc out at night with no problem at all. Other guests on our side were friendly, some return year after year. So many different restaurants nearby which we tried. Thai, Indian, Spanish and Mexican. All very good value in my opinion as we spend most of our holidays on Greek Islands. We didn't find it 'typical Brit' as earlier reviews stated. All in all, a lovely resort in lovely accommodation! Would I go back? Definitely be there next January!

The hotel is very comfortable and very comfortable. Correct but equivalent to 3 stars Very spacious and comfortable rooms Piscine à améliorer, des travaux d'embellissement sont à prévoir.

On the first day of arrival a child threw up in the pool bar which we had Ymir pay for food even though all inclusive. The sick re maimed there all day and evening until it dried up only a sign was put their saying wet floor caution. The table wasn’t cleaned nor the floor. Considering the last time I stayed here we ended up being sick lessons clearly not learned. To add insult we got put in a room a the far end of the resort with only a brick wall as a Burmese. But friends arrived two days later and got an outstanding room and view. If you truly want to be treated well and proper five star accommodation the try the hotel titanic who really do onus what it means. Still stuck here room 8043 if the hotel is looking until Saturday. But could if possible leave to go home or go elsewhere. Don’t come here expecting anything good ( sorry apart from the weather at this point ) although don’t expect to see it from your room

I arrived at Castillo in the early evening of October 2nd 2023 as a solo traveller. Having left home some 8 hours previously, I felt tired , hungry , and thirsty and was therefore looking forward to being welcomed to my apartment quickly and efficiently as a holidaymaker. Instead I found myself face to face with a surly and charmless young man who ran through the check in procedure in a bored and disinterested fashion before thrusting a grainy and badly photocopied map into my hand in order to find my apartment myself amongst hundreds of similar white bungalows in the complex At this point I might add I’m the only traveller checking in at that point. Some 45 minutes later I find my apartment after walking round the complex umpteen times , if the check in guy had removed himself from behind the desk and simply pointed to a gate 50 yards up the road all this could have been avoided. The apartment was tired looking , sagging curtains , broken sofa bed , the main beds were uncomfortable metal frame affairs with a mismatched wooden headboard jammed up between them and the walls No air con , simply antiquated ceiling fans/lights which were hard to figure out to keep running without the lights on. Kitchenette appallingly equipped . Something scuttles when I open a cupboard Blocked drains emitting foul odours in the bathroom The roads around the complex are shocking , featuring broken manhole covers , broken electrical boxes , discarded rubbish lying around , and oh watch out for cars randomly crossing your path without warning from the strange little mini roundabouts which allow cars to zoom in front of people in a pedestrian zone. Also beware the electric scooters hacking around everywhere I think I had 3 room service visits in a fortnight , and despite paying for late checkout on my last day I then had a cleaner wondering why I was still there at 12 , I had to google the words paid late check out to get rid of her , obviously someone hadn’t done their job! Finally if you come here and are not particularly fit , it’s approximately 1 1/4 miles to the nearest beach , despite saying beach resort and a steep uphill climb on the return I’m sure Castillo will give the standard reply to this review , but you need to revamp your rooms , employ staff that are good with people , repair your roads , look after your grounds properly , including using the irrigation system in order to avoid the eyesore of dead plants everywhere, last but not least some general information given to guests and proper signage around the place would greatly help!

We stayed at the Sheraton for our anniversary in 2023 and was so impressed that we booked a second stay in April 24. Customer service is second to none throughout the hotel compared with other hotels. Special mention to Elena and Tom who exceeded our expectations in actioning our personal requests. We stayed in a garden room which gave us easy access to the hotel's fabulous outdoor areas, the room was refreshed daily and the beds were so comfy. Large bathroom with a bath and separate walk in shower which gave a powerful supply of water. The heated swimming pool was just the right temperature and you could always find a sun lounger and shade. We stayed B&B this year which gave us the opportunity to try a few local restaurants however by far the best meal was at the hotel's Asian themed restaurant. The breakfast buffet is excellent with lots of choice including a good selection of bread, meats, and smoked salmon, washed down with a glass of cava . The hot breakfast buffet served the best grilled pork sausage outside of the UK ! Entertainment in the piano bar each evening was excellent and although our children are grown up, there was additional entertainment for the young ones. Already planning a return visit, possibly November and/or March to celebrate our birthdays.

The Hotel lied. Three days before our stay, we had read on another site that repair works were being conducted at our hotel. I got in touch with Easyjet to ask if this was the case. They said they works look into it. They phoned me back a day before we flew and told me any work was minor and would be finished. Me being me, phoned the Hotel directly and was told by Libby she would check with her manager. She reported that there was some painting of the chill out area being completed and it would be finished by the time we got there. As you can see in the photos, this was not the case. They were replacing tiles to the roof! Whole areas were sectioned off, losing at least 20+ sunloungers, Barely any safery measures in place. Loud noise too. If I hadn't been recovering from a stroke and I hadn't pointed this out when I phoned, then maybe, just maybe I could have got over it but it just wasn't the holiday I had planned for, expected nor been reassured about. Silly things also let it down: we weren't allowed tea or coffee after lunch or dinner. They refused to turn the machines back on from breakfast, instead pointing us to the pool bar to have one in a plastic cup. Who wants to leave a restaurant to go elsewhere for a cuppa?! Hardly an all inclusive service! Adult only Hotel but with only 2 TV channels in English, one of which is the Disney channel 🤔 😄 plenty of Mickey Mouse! Sort it out! Oh and while you're at it, please put a door on the bathroom! I'm not shy however the entrance to the bathroom was opposite the largest window, which was opposite the neighbouring Hotel! We had to have the blind down the whole time so we didn't show more than our ankles! Lovely huge corner room but spoilt by no privacy. Food was delicious 😋 not one bad meal. Alcoholic drink choice not great, cocktails appalling 🙄😒 entertainment was good on a few nights. In short the Hotel had the potential to be fabulous but fell short and became frustrating and irritating, such a shame.